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“I would like to thank Ashley Lopez for working with me to get my 2026 Kia K5. It was such a smooth transaction and she took care of everything all I needed to do was sign. If you are not a member of Self Help Credit Union please sign up today they have many services available. Who’s next??”
“Every time I have gone in I can say their customer service has always been excellent. From the tellers to the branch manager, super polite, friendly and help me with all that I need.”
“I’ve been a long-time Chase client, but when I tried to open a joint account, I was told they couldn’t accommodate me without an appointment since they are short staffed. I decided to call around and got in touch with this location.
The Senior Finance Manager Javonnie, answered my call. She was upfront that they were busy and normally handle new accounts by appointment only, but she made time to squeeze me in as a walk-in even though I wasn’t a client yet. That gesture alone made a huge difference.
When I got there, I was helped by Yolanda, who was absolutely wonderful. She was welcoming, patient, and very thorough. She explained all the benefits clearly, and walked us through the entire process step by step. Even though it was clearly packed with many clients, we never once felt rushed. The whole process was smooth, quick, and stress-free.
We left very happy big thanks to Javonnie and Yolanda for making the process so easy and pleasant!”
“Tellers and Personal Bankers are helpful and always providing service with a smile. Wish u could see Personal
Bankers without an appointment as appointments are hard to make for same day meetings to solve any urgent issues.”
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“We love our Pittsburg Bank of the West branch. The lines are typically short, tellers are friendly, consistent, and know our names. It's a great, neighborhood bank.”