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“I enjoy this UPS Store location and its employees however I recently had a package not shipped and really need to get in touch with the manager to view cameras and rule out the store. I suspect USPS doing something shady. If the owner sees this please contact me.Update: Package was found USPS mailman was at fault. If you ship any USPS packages please just take them straight to the USPS Office. The mailmen on this route do not care about your packages as I also had a package to be picked up on Saturday and the mailman chose not to take my package so I took the package to USPS on Monday. Again, this UPS store and its employees are amazing and like family. Just don’t trust USPS Mailmen on this route if you drop off packages for USPS here.”
“Jessica is such a helpful and sweet associate! I’ve always had the worst experience at the local USPS but this place tops it by far! Jessica quickly helped me package and mail five different items to 5 different addresses in no time. Plus, she was super thankful for me choosing their store.”
“I have been using this UPS store for a long time and with all my Amazon returns and so forth. Have used them a lot. They are always very friendly and helpful and overall just great customer service!!!”
9:30AM - 5:30PM
4464 Lone Tree Wy, Antioch
Mailbox Centers
“I needed 2 sets of wet fingerprints. The owner performed the process effectively and efficiently. He noticed my US Air Force jacket and didn't charge me for the 2 cards, a $10 savings. Awesome.”
“Walked in for a drop in livescan for the DMV and my school. Service was really quick and staff was friendly and courteous. Pricing is lower than most places around, charging $30 for each livescan (not including the $32/49 DoJ fee). Great option for the price, and will definitely be coming back in the future for any licescanning. (They charge $3 for credit cards, so bring cash or debit)”
“The lady that was working there today was very friendly and helpful. She came to see how big the box we were returning to see if it meets the weight requirement and also let us use her dolly to better bring it in the store. That was very much Appreciated. Thank ya so much.”
“I had an Amazon return that is done at this location. I had messed up the return on my phone and had no idea what I was doing. There were two people taking turns trying to help me and helping other customer as my phone had froze. They employees were so kind and helpful. I was so impressed with the way I was treated. Thank you”
7AM - 11:45PM
4424 Treat Blvd, Concord
Mailbox Centers
“amazing staff I'm greeted every time i walk through the door, they do not practice price gouging here as does the UPS store up Clayton Rd...paid $1.46 for label here, the gouging store wanted to charge $3.56 for same, exact label that they got for free from UPS itself !!!”
“Tony at the Concord UPS store on Clayton Rd exceeded my expectations today. I had 3 bags full of clothes and a box of shoes I needed to ship to a colleague who lost everything in the SO Cal fires. Help helped me bring the bags and shoes in and got a huge box to fit everything. I was so grateful for his customer service and empathy. I thought it would have cost me $250 but to my surprise it was only $166. Thank you Tony and UPS Store.”
“The staff there understand that they are in the customer service business. Apollo and Mauricio were very attentive and helpful. Mauricio was why I came back. Now Apollo will be why I return!”
“Team member was very helpful, quick, nice, polite, and the price was RIGHT! I will refer friends and family members to your store in the future!! Thank You for your services, Awesome Job!”
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“Best UPS Store experience! The manager Srujan was very helpful, friendly, and professional. Quick service and great customer support. Highly recommend this location.”