Mailbox Centers in Concord, CA

“Hi everyone. I want to share my experience visiting this UPS store. I had a difficult situation where, due to tariffs, I couldn't receive a package at my home address. As a result, the package got stuck in some warehouse. I contacted Jade, and she accompanied me through the UPS hotline and helped me find the package and set up its redelivery. She was incredibly polite and very professional. I highly recommend this UPS office to anyone who wants fast and high-quality service. Good luck to everyone!”

“Walked in for a drop in livescan for the DMV and my school. Service was really quick and staff was friendly and courteous. Pricing is lower than most places around, charging $30 for each livescan (not including the $32/49 DoJ fee). Great option for the price, and will definitely be coming back in the future for any licescanning. (They charge $3 for credit cards, so bring cash or debit)”

“The UPS Store on Monument Blvd is a clean, organized, and very convenient location for all your shipping and printing needs. The store is well-maintained, with tidy counters and neatly arranged supplies that make the whole experience smooth and stress-free. It’s easy to find what you need, and the layout makes dropping off packages quick and efficient.

The staff is helpful, professional, and always ready to assist — whether you need packing support, printing services, or simple package drop-offs. Their friendly service, combined with plenty of parking in the shopping center, makes every visit easy and accessible.

With reliable shipping options, mailbox rentals, printing, shredding, and more, this UPS Store is truly a one-stop shop for the community. Highly recommend supporting this location for its cleanliness, great organization, and excellent convenience.”

“amazing staff I'm greeted every time i walk through the door, they do not practice price gouging here as does the UPS store up Clayton Rd...paid $1.46 for label here, the gouging store wanted to charge $3.56 for same, exact label that they got for free from UPS itself !!!”

“India was such an incredible help! I came in with 2 huge storage bins needing to ship them across the country. She not only helped me unload them, but also found me the best rates and handled them with genuine care! I am impressed with the customer service I received here. 10/10!!”

“Best UPS Store Around — Hands Down!
I stop by this UPS Store several times a week, and it’s honestly one of my favorite errands. Joe, the owner, runs an incredible shop — friendly, fast, and always on top of things. He sets the tone for great service, and it shows every single time I walk in.
Laiqa is fantastic — super kind, always helpful, and her sense of humor just puts me overboard laughing every time. She somehow turns a quick stop into a comedy show — honestly, she should come with a warning label: “Caution — may cause uncontrollable laughter at the counter.”
It’s rare these days to find a place where you feel genuinely welcomed and taken care of, but that’s exactly what Joe and his team have built here. Five stars just don’t feel like enough for how good they are!
Thanks Joe and Laiqa — you two make this place something special!”