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9AM - 5PM
1600 Contra Costa Blvd E, Pleasant Hill
Banks
“JD Singh is my personal banker. How many people can actually say that today when most brick and mortar banks are more concerned with their bottom line than in Customer Service? Last December our family account was hacked. JD helped secure the account and facilitate the transition from all the existing accounts to the new ones. That included other banks, mortgage houses, government agencies, and healthcare facilities. The work took several agonizing months. JD has also helped me with my personal banking needs. I am forever grateful to JD and Citibank Pleasant Hill, Crescent Drive branch for coming to our aid. Finally, I must also recognize branch manager, Fazila Aziz who has created a welcoming atmosphere at this branch. If customer service is important to you, check out this branch.”
10AM - 5:30PM
25 Crescent Dr Suite 13C, Pleasant Hill
Banks
“I cannot express enough gratitude for the exceptional service I received from Jonay at Travis CU while navigating through some banking. From the very first interaction, Jonay exhibited unparalleled professionalism, coupled with a genuinely caring and attentive attitude that made all the difference. Jonay went above and beyond in every aspect, ensuring that I was fully informed and comfortable with each step of the process. Her expertise and insights were invaluable, providing clarity and simplifying what can often be a complex and daunting task. It was evident that Jonay is not only deeply knowledgeable but also truly dedicated to the well-being and satisfaction of their clients. What stood out most was Jonay's ability to listen and understand my specific needs, offering tailored advice that perfectly suited my situation. She displayed remarkable patience and empathy, addressing all my concerns with thoughtful and comprehensive responses. It's rare to encounter someone so committed to delivering excellence in customer service. Thanks to Jonay, I felt supported and confident throughout the entire process. Their efficiency and diligence ensured a smooth and swift completion of my banking, exceeding all my expectations. It's clear that Jonay is a tremendous asset to Travis CU, embodying the values of customer care and excellence that make Travis CU stand out. I am thoroughly impressed and deeply appreciative of the outstanding service provided by Jonay. They have not only earned my utmost respect and gratitude but also my loyalty to Travis CU for any future financial needs. Thank you, Jonay, for making this experience so positive. Your dedication and hard work are truly commendable, and I look forward to recommending your services to others.”
10AM - 4PM
2178 Contra Costa Blvd, Pleasant Hill
Banks
“I am very grateful to the banker her name is Martina she was very helpful, understanding, friendly, and also has big experience to do all processes of work very fast ..
Thank you Bank of America .”
10AM - 4PM
2178 Contra Costa Blvd, Pleasant Hill
Banks
“Lili is the best employee this bank has! Smart, efficient, dedicated and experienced. There’s nothing she can’t solve or help you with. She is an asset to the bank!”
“Went to this Chase for name change assistance and they were all so friendly and helpful. Don't trust these other bad reviewers, they're probably just crappy people. I'd recommend this Chase to anyone.”
“Shout out to Anastacia, Jena and Nicole. Friendliest bank employees I've come across. So friendly the minute you walk in the door regardless of if they are helping you. Come to this bank often for work. Great customers service here.”
“This is for Luz Pool. Awesome lady. Closing on house. Bitchy teller tells me I have to make an appointment to wire my money. House signing in one hour. Hell no. I used the app previously but they only allow a certain dollar amount after first wire which was my initial deposit. No one told me I had to make an appointment. Imagine can't get my money out to close a house. Bitchy teller says I can get on the schedule in 2 weeks. Your high mamma. Anyway, walked up to Luz Pool...said I need help. She stepped up to the plate. On point, professional! Meantime bitchy teller made a call and did nothing to help. Didn't give 2 shits. Was more interested in telling me to lift my mask (hey...f...u) behind six inch bulletproof glass. Maybe she was worried the COVID would get her by magically penetrating this war shield and slip behind a gap in her mask hiding her eternal sour puss. Happened on 6/2/21 around 11am if management wants to watch bitchy teller in action. Promote Luz Pool and fire the other joker. House closed! Out of homeless garbage infested Bay Area. Thanks Luz. I owe you one.”
“Grace lastrilla was so helpful made the process of opening a new account so easy im so grateful she was there to help alot of banks need workers like her friendly professional and helpful”
“Grace lastrilla was so helpful made the process of opening a new account so easy im so grateful she was there to help alot of banks need workers like her friendly professional and helpful”
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“Alfredo is an EXCELLENT REPRESENTATIVE. He took his time to help me understand the type of account I was opening. And followed up with superiors to get answers to additional questions I had outside of his authority. It was a pleasure working with him.”