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9AM - 6PM
1600 Contra Costa Blvd E, Pleasant Hill
Banks
“JD Singh is my personal banker. How many people can actually say that today when most brick and mortar banks are more concerned with their bottom line than in Customer Service? Last December our family account was hacked. JD helped secure the account and facilitate the transition from all the existing accounts to the new ones. That included other banks, mortgage houses, government agencies, and healthcare facilities. The work took several agonizing months. JD has also helped me with my personal banking needs. I am forever grateful to JD and Citibank Pleasant Hill, Crescent Drive branch for coming to our aid. Finally, I must also recognize branch manager, Fazila Aziz who has created a welcoming atmosphere at this branch. If customer service is important to you, check out this branch.”
10AM - 5:30PM
25 Crescent Dr Suite 13C, Pleasant Hill
Banks
“Nice people inside, not too long a wait, sometimes when their busy its tough to get very specific banking questions answered, not always the fastest phone customer service, lastly 4 stars because all their ATM's are so slow, imagine depositing $100 in tip money, and having to stand their at 11pm with no one around having to wait for the dam thing to process your request, and then have it kick back bills, or not allow the whole deposit and you have to go to another branch, very frustrating. No plan to switch banks, but their ATMs are their biggest weakness around here.”
“I want to sincerely thank Christine Q. Hernandez at U.S. Bank for going above and beyond to help me obtain bank statements for my mother, who has dementia. Navigating these situations can be emotionally and administratively challenging, but Christine showed incredible patience, compassion, and professionalism throughout the process.”
10AM - 4PM
2178 Contra Costa Blvd, Pleasant Hill
Banks
“I am very grateful to the banker her name is Martina she was very helpful, understanding, friendly, and also has big experience to do all processes of work very fast ..
Thank you Bank of America .”
10AM - 4PM
2178 Contra Costa Blvd, Pleasant Hill
Banks
“Lili is the best employee this bank has! Smart, efficient, dedicated and experienced. There’s nothing she can’t solve or help you with. She is an asset to the bank!”
“Went to this Chase for name change assistance and they were all so friendly and helpful. Don't trust these other bad reviewers, they're probably just crappy people. I'd recommend this Chase to anyone.”
“Shout out to Anastacia, Jena and Nicole. Friendliest bank employees I've come across. So friendly the minute you walk in the door regardless of if they are helping you. Come to this bank often for work. Great customers service here.”
“This is for Luz Pool. Awesome lady. Closing on house. Bitchy teller tells me I have to make an appointment to wire my money. House signing in one hour. Hell no. I used the app previously but they only allow a certain dollar amount after first wire which was my initial deposit. No one told me I had to make an appointment. Imagine can't get my money out to close a house. Bitchy teller says I can get on the schedule in 2 weeks. Your high mamma. Anyway, walked up to Luz Pool...said I need help. She stepped up to the plate. On point, professional! Meantime bitchy teller made a call and did nothing to help. Didn't give 2 shits. Was more interested in telling me to lift my mask (hey...f...u) behind six inch bulletproof glass. Maybe she was worried the COVID would get her by magically penetrating this war shield and slip behind a gap in her mask hiding her eternal sour puss. Happened on 6/2/21 around 11am if management wants to watch bitchy teller in action. Promote Luz Pool and fire the other joker. House closed! Out of homeless garbage infested Bay Area. Thanks Luz. I owe you one.”
“Grace lastrilla was so helpful made the process of opening a new account so easy im so grateful she was there to help alot of banks need workers like her friendly professional and helpful”
“Grace lastrilla was so helpful made the process of opening a new account so easy im so grateful she was there to help alot of banks need workers like her friendly professional and helpful”
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“Alfredo is an EXCELLENT REPRESENTATIVE. He took his time to help me understand the type of account I was opening. And followed up with superiors to get answers to additional questions I had outside of his authority. It was a pleasure working with him.”