Tire Dealers in Pleasant Hill, CA

“I received truly exceptional customer service at Big O Tires in Pleasant Hill. I was in Pleasant Hill for an appointment and drove up from Santa Cruz for the afternoon. Unfortunately, I ran over a metal object on the freeway resulting in a damage which not be repaired. I called Big O Tires and asked if they could help me. Immediately, the Service Advisor helped me over the phone to arrange an express delivery of my specific tire from the warehouse. After my appointment an hour or so later, my tire was delivered and ready to install. The team installed the tire right away and I was back on the road safely to Santa Cruz in about 90 minutes. The professionalism and focus on customer service truly impressed me. I know where I will go to get new tires in the future! Thank you Dillon, Angel (another Service Advisor) & Bill, the technician who did the work. Really exceptional follow-thru and got me completely taken care of. Thank you so much Team Big O Tires in Pleasant Hill. Truly exceptional! I highly recommend the team here!”

“I live out of town and had a flat tire that AAA couldn't handle. AAA put enough air in the tire so I could drive to the only place open late on a Sunday. Josh helped me. He was kind, and kept me updated on the progress. At first he said that they couldn't fix the tire and I needed a new one but they didn't have any of my size. I knew there was an issue with my spare which is another story. Josh assured me that they try to do whatever it takes to get me on the road so I can get home. Josh kept his promise, fixed my tire and I was on my way. Great job.”

“Had to stop here as a last minute emergency, What great service from Robert and his staff, He immediately found the leak in my tire and was able to get it repaired quickly and get me back on the road.

What life savers!!!! Will definitely recommend to friends and family!”