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“I had a great experience at this auto shop, especially since it was my first time there. The service was fast, and the price was very reasonable. I would definitely recommend them!”
“Brian and Richard were so helpful. They both patiently answered my questions on the phone. Brian helped me while I was in the store, and I had a very efficient experience. He presented me with different options and the pros/cons. My tire replacement service took just over an hour to finish. I also received text message updates at every step of the process. Quick and painless experience!”
“My car broke down, and I brought it to Gilmore’s Auto. Josh truly understands how stressful it can be to have your car break down. His communication was kind and professional. Josh took the time to diagnose the issue and test-drive the car, then honestly recommended that I have it towed to the dealership because it is covered under warranty. His communication was excellent, and I truly appreciated how honest, helpful, and fair he was throughout the process. I highly recommend Gilmore’s Auto!”
“Jose and Yolanda are always helpful, understanding, and informative, each in their own domain. The shop is clean and organized and instructions are succinct and followed to the degree that they are promised.”
“Changed the springs on my brz and wanted an alignment to make sure my tires don't eat itself. Alignment job was done quick, professionally and for a fair price like all others have mentioned. The only thing I wished I did while there was ask to go over the new alignment specs just to get an idea on what was done but otherwise am pleased with the results. Would recommend anyone looking for an alignment to come here. Thanks Chris!”
“Jose and Riki found my lug lock key for my BMW even though I could not find it myself — even after calling the dealership. Saved me a round trip tow to the dealership! The online check in and tire purchase was flawless especially since they had my tires in stock for next day. Quick work - great experience!”
“Everyone at this location were super friendly. They helped me and made everything go really smoothly. I was already really stressed out because of how I was treated so poorly at the Brentwood Firestone, and these guys totally made up for it and were amazing. Thanks Walnut Creek! I appreciate you guys!”
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“The warning light on my Mercedes came on indicating there was a problem with the battery or alternator. Trent fit me in and got the problem solved promptly within 24 hours despite the fact that the shop was quite busy and their schedule filled. The work done was outstanding and Trent service was equally exceptional.”