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“Came here to get a hose bib and for some stupid reason I could not figure out how to explain exactly what I needed. Albert was beyond patient with me and took the time to explain everything to me, even though I kept thinking he was giving me the wrong stuff because i was explaining it wrong. Then suddenly the fog cleared and I understood what he was saying and he had handed me the right part right when we started talking. These guys are great, very helpful, have great customer service, and are incredibly friendly. Albet, thanks again man, this is the hardware store you want to go to. 10/10”
“Best Home Depot at Bay Area! Everyone over there is Very helpful. Specially, Antonio was the one helps me a lot to find some products for my plants. Since I am using that product I see difference at all of my plants. He was very helpful. Also, he gave me a good deal to get roses for my garden!
Thank you, Antonio”
“The best service , I have ever received in this store. I rushed late at night to pick up a counter top grill. Cashiers were very helpful. Antonio who helped me carry the grill to my car and help with propane tank absolutely amazing.thanks Antonio and the two female cashiers who help on 7/3/26 around 9:30 pm. Keep up the good work.”
“I had an exceptional experience with the customer service and RH outlet/Pleasanton . Mahdiye and Stephanie went above and beyond to assist us throughout the entire process with kindness and professionalism. Despite a slight mismatch in the color of our dining table and chairs, they made an exception for our dining table return and ensured that we found the perfect match for our home! Their positive attitude and commitment not only impressed us but we were compelled to return their store for future purchases and have recommended it to all of our friends who like this brand! Thank you to both of them again and we look forward to working with them again to design our home with their furniture.”
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“The best store with the greatest customer service which to me is everything. The lumber area is very clean and organized and Ward, the associate is very nice and knowledgeable. I bought it with confidence and went home smiling! Thank you!”