Sporting Goods in Pleasanton, CA

“Fleet Feet is an excellent company that helps you choose the most comfortable insoles and walking shoes once they have taken pictures and have information on your feet and step. I've bought walking shoes and insoles from them twice. My doctor recommended that I find insoles specific my feet and I chose to go to Fleet Feet.”

“Special Thank you to Tlaloc for going above and beyond helping me. I was looking for a jacket and I'm out of state. It's discontinued only 1 left in the state and it was in Pleasanton, CA. When I called he checked if they had it and I asked how I can buy it and he was able to ship it to me. I just got the item. Thank you again!”

“Only one experience here: bought my wife's wedding band at the jewelry counter. Getting service was relatively quick, and the woman who helped me was very kind, knowledgeable, and listened to what I was asking for without trying to up-sell me on things I didn't need and would ultimately be unhappy I purchased. Great spot to buy jewelry.”

“I am always worried buying shoes because it takes a few days to really know if they fit. I got a pair here, but after wearing them a few days I got blisters. Unfortunately I had misplaced the receipt. I brought them back. The staff was extremely helpful, the search all the receipts on the day that I bought them until they found it and made sure I got a full refund. Thank you, guys.”

“Great customer service from the store manager Albert
I called in with only a style number of a hat that I wanted from a another location but unfortunately didn't have the size I needed. Albert patiently took the time to search multiple locations to help me. Unfortunately, the hat that I wanted and the size that I needed was not available anymore but he went above and beyond. He found a hat that was super similar & even the correct colors that I am about to purchase. I appreciate you for taking the time to assist me. Customer service like this is the reason why
I chose to spend my money with this company. I don't know much about hats, but it was a gift for a friend. And he was able to understand everything I was trying to explain lol. All I had was a picture of the sku number, and he was able to go from there Thanks Albert for your above and beyond help and being very friendly.”

“I visited this store with my daughter, who is now 3, because I remember it from when I was a kid in HS; I came frequently back then and decided I wanted my daughter to have a custom skateboard so I brought her in because I knew they offered that.

As it turns out; staff was helpful and courteous and also were very accommodating to the other customers coming and going. They seemed to multi task very effectively while also exclusively building my daughter her new skateboard.

I'd say that the Lady who helped me personally is an asset to this store. Definitely.

All the negative comments about this establishment / staff is str8 silliness and most likely come from a place lacking competence and manners.”

“I had such an amazing experience at the Victoria’s Secret in Stoneridge Mall thanks to Millie! She helped me find the perfect bra, which honestly has been really difficult for me after losing 100 pounds and dealing with loose skin. She was so kind, patient, supportive, and made me feel completely comfortable the entire time.

What impressed me most was how hard she was working — she was helping me and multiple other girls at the same time while still making everyone feel cared for and attended to. You can tell she genuinely cares about her customers.

Millie truly made what could have been an emotional and stressful shopping experience feel uplifting and easy. Victoria’s Secret is lucky to have her!”

“I had a wonderful experience yesterday when shopping with my daughter. We needed a bra fitting and were directed back to the fitting rooms by the manager. The girl working was great and grabbed my daughter a couple bras to try and we ended up buying 2 since they were such a good deal. Wish I had gotten her name. The manager even checked in with us when we came out to make sure we found what we needed. Will definitely being shopping here again!”

“Very convenient location. The store is on the second floor and right outside of Men's Macy's. It's a nice store to check the new collections. Ayana is very kind and helpful, assisting me with checking the inventory and giving me advice on how to find more discounted items and buy gift cards.”

“Skip the Livermore Outlets and head straight to the Stoneridge Mall location! I visited the Livermore Outlets yesterday morning and was disappointed to find that I wasn’t acknowledged once, despite there being multiple employees on the floor. While I could have sought someone out, the lack of a simple greeting made me decide to take my business elsewhere. I headed to the Stoneridge Mall location instead, and I am so glad I did.

Andrea deserves 5 stars for her exceptional customer service. Her proactive attitude and genuine attention to the customer are what keep physical stores relevant in an era dominated by online shopping. I went in to use one store credit and left with an extra outfit. Andrea is the reason I’ll be a loyal regular at this location from now on!”