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“First time attending this store & felt welcomed right away. Christopher was communicative and even offered me alternatives to options that weren’t available. Great customer service.”
“Don't look like everyone in town. Great selection of price friendly, cute and current fashion. Fun place to shop, and my husband always wins when he gives me one of their gift certificates.”
10AM - 9PM
1300 Stoneridge Mall Rd, Pleasanton
Shoe Stores
“Only one experience here: bought my wife's wedding band at the jewelry counter. Getting service was relatively quick, and the woman who helped me was very kind, knowledgeable, and listened to what I was asking for without trying to up-sell me on things I didn't need and would ultimately be unhappy I purchased. Great spot to buy jewelry.”
“Jonathan was awesome! He was patient and accommodating to my mom who was was looking for shoes. He and his coworker brought all of the shoes in her size (11) and offered multiple times to order shoe online if they didn't have what she liked in store. The other two employee were also very friendly. Even though they had limited styles in her size we were able to find two pairs.”
“Staff was very helpful and knowledgeable. Unfortunately they were out of a lot of stock, for myself and several others around me. Not the employees fault.. probably more like a supply chain issue.”
“I am always worried buying shoes because it takes a few days to really know if they fit. I got a pair here, but after wearing them a few days I got blisters. Unfortunately I had misplaced the receipt. I brought them back. The staff was extremely helpful, the search all the receipts on the day that I bought them until they found it and made sure I got a full refund. Thank you, guys.”
“Thank You Alan Malikai and Daniel for helping me put so much GOD bless You all thank You so much You guys are the reason why i like JD GOD Bless You all ?✝️???”
“I happened to walk past by Ann Taylor at Stoneridge mall and seen a lot of great clothes on display. I was greeted by Rose who had a big smile and was very helpful. She helped me find clothes that would be flattering and classy. She was also patient with my toddler. I ended up scheduling an appointment with her. She helped me build a mini wardrobe. She knew what look I was going for and she helped me find new clothes I’m excited to wear. I’m so excited for all of my new clothes! Thank you Rose at Stoneridge mall. I can’t wait to get more clothes ?”
“Great customer service. I exchanged my shoes because there was a defect on the first pair and I got the wrong size. they were very polite and the transaction was smooth.”
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“Amazing service and great shoe selection. I went there to get my Dad shoes on for his Birthday present and he's very picky with shoes. But with how knowledgeable the staff are and the systems they use my dad really enjoyed the process. I 100% would recommend this to anyone shopping for high quality running/walking shoes.”