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“I had an excellent experience special ordering a Ruffland kennel through this store. The entire process was smooth, and the customer service was truly outstanding from start to finish. The staff was incredibly helpful, answered all of my questions, and kept me updated every step of the way.
It’s clear they genuinely care about their customers and go above and beyond to make sure everything is handled properly. The kennel arrived exactly as expected, and I couldn’t be happier with both the product and the service.
If you’re looking for a place that provides top-notch customer support and makes special orders easy, I highly recommend them!”
“My first time here and I loved it! They have everything food,- wet, dry, raw, toys, treats, first aid and bath. Check it out, you will not be sorry!
It will be your fur baby’s favorite place.”
“The man at the register couldn't have been nicer and more helpful. Helped me get the tag I wanted. Went to the back stash and then walked me through how to do it.”
“This staff is always so nice and helpful. Prices are HIGH for everything. I can't even get my dogs treats there. I just go there to get my dogs vaccines. I shop similar items on Amazon and it's way cheaper.”
“This was my rescue kitty's first grooming since I adopted her late November 2025. Her short life had been a whirlwind up until then. I wasn't sure how she would handle being groomed.
The staff at APR&S are wonderful! I gave Bianca (a wonderful soul) my kitty's history. Jose, the cat groomer, was so wonderful with my baby girl. He was able to complete the entire groom. When I picked her up, he gave me a detailed account of how her appointment went. He really set my anxious mind at ease. I think he could tell that I was concerned. He took his time with her. He gave her treats (provided by myself) and even got her to purr! I referred my Uncle and daughter to bring their fur babies here. The video is of my Trixie after her groom.”
“West Coast grooming Academy is the best! The instructors are training very skilled groomers. My pet always looks amazing when she’s finished. I trust them wholeheartedly!”
“Cheyene was so helpful, she even took my 20 pounds bag to the car. She is a cat expert, whenever I have a question about my cat, she always have the correct answer, keep up the good work. Thank you!”
“We just up Tilly Rae 2 days ago from Wallee Kennels. She’s an 8-week beauty. Tilly is crate trained and sleeps through the night. Beautiful temperament. Staff is exceptional and highly trained in what they do.”
“First time coming here, and I was honestly shocked by all the cute and funny animals!! I’m so glad I found out this place, the owner says this store has been open for55 years, and she’s a very nice lady! I met the cutest squirrel in the world “Flash” ! And many smart parrots, little Mr. Greenie likes me☺. This store also has variety pet supplies! I love here, would definitely come back! It’s a good choice for buying stuff for pet supplies and watching cute animals 🥰.”
“The Village Mutt is an absolute gem for pet lovers! They have an incredible selection of high quality toys, treats, and health focused foods that make it easy to find exactly what your pet needs. Their self serve dog wash is truly top notch, clean, convenient, and thoughtfully set up. April, the owner, is amazing with the animals and cares about every pet that walks through the door. My pup, Willow, absolutely lights up every time we visit because she adores seeing April. Highly recommend this place to anyone who wants the best for their furry family members! 🐾”
“Stopped here for the first time with my husband and son and they were very knowledgeable and kind. Brandon and his dad are awesome! My son who is on the spectrum was getting pretty excited looking around at all of the different animals and they took out a couple of reptiles for my son to look at up close and even let him pet them. If you're looking to bring home a reptile, spider etc. this is the place to support. Family owned, knowledgeable and kind hearted people.”
“Pet Depot truly deserves a five-star review for its warm, compassionate atmosphere and extensive selection of supplies for dogs, cats, birds, fish, reptiles, and wild birds. Right now, their adoption center features two adorable 12-month-old bonded kittens eagerly waiting for a loving home, and at the front of the store, two cute, friendly guinea pigs are also seeking their forever family. The staff is genuinely caring, attentive, and passionate about the well-being of every animal, creating a welcoming environment that feels more like a family than just a store. Their dedication to animal welfare and customer care makes me feel confident and grateful, and I will definitely be coming back to support small pet storw business. ?”
“I had a really good experience at Omar’s Exotic Birds. You can tell right away that the birds are very well taken care of because they look healthy, active, and clean. The cages and store were also well maintained, which made me feel comfortable and confident. The staff were super friendly, patient, and willing to answer all my questions without making me feel rushed. They genuinely care about the birds and the customers. I really appreciate how knowledgeable and kind everyone was, and it made the visit feel welcoming and trustworthy. I would definitely come back again.”
“Store employee was really sweet. Help me look for seeds for a backyard pheasant that’s been coming to my fence line. I figured I’d feed him very friendly anyways got there before closing time. They were able to check me out quickly. I highly recommend this feed store.”
“Most reasonably priced groomer in the area. Staff is super nice, caring, and loving; always professional and courteous. Our dog Leo comes out of there looking like a new man every time. The services they offer and the quality of job they do is equal if not better than the more “fancy” (expensive) places around… Been going to DoggieStyles a long time— and our dog never fights or seems upset to be there; genuinely think that he likes it. And when he comes out our whole family notices the difference. We’ll definitely be taking our new dog there once she is ready. For reference Leo is a pug and our new dog is a GoldenDoodle.”
“I needed an employee to help put heavy 40 pound kitty litter box in my cart but one did help put it in my car. Wonderful selection of brands for dogs and cats ? .
I always come to pet smart for my cat's food, litter, and toys.”
“Caroline is incredibly knowledgeable. Great place to adopt, and to get supplies for your bunnies. They rescue so many bunnies I try to support them by buying hay, food, treats, and vitamins here instead of petco.”
“I haven't been there in about 10-15 yrs. But I went recently and was surprised by its a drive thur. A little disappointed, but I was told about the stealing & theft. I saddened me but I understand. I was able to find what I needed, so I was Pleased ?? ...”
“Amazing experience. The vet techs are very knowledgeable and so kind to the animals. And you can't beat these vaccine prices. Will be going here from now on to keep our doggy good and healthy!”
“I had a simple and easy time finding a bigger cat tree for my growing cat here. Once I had told them about my cats likes and dislikes, the 2 representatives pointed me in the right direction. The ability to see tree models in person is amazing, they had a variation models to see but im just happy our boy is happpy about the one we ended up picking. I would recommend getting a cat tree here if you're on the prowl, theyre purrrfect. 🐱✨”
“I recently visited the PetSmart store in Upland and was impressed. The store is clean and well-organized, making it easy to find what I needed. The staff is friendly and knowledgeable, always ready to help.
PetSmart offers a wide variety of items for all kinds of pets, including cats, dogs, guinea pigs, chinchillas, and even tarantulas. They also have adoption services, so you can bring home a new pet. Additionally, they provide convenient services like engraving tags and sell specialty items like skunk odor removal spray.
Overall, my experience was fantastic. I highly recommend this PetSmart for all your pet needs.”
“All the staff are friendly and amazing, from the retail workers to the groomers and especially the vetco vets and techs. Our puppy loves our trips to Petco and her vet is top tier.”
“went by the other day but they have moved and their new location is not been posted if anyone knows where they're located please let us know it'd be awesome cuz I know the place is a great buy-on products”
9AM - 9PM
3820 Grand Ave, Chino
Pet Stores
“Came in to buy a 2 fishes yesterday and the lady who helped us out was so knowledgeable and kind . After knowing what fishes I wanted she immediately recommended different plant and rock products and took me to the isle where I could get it. Love coming to this location to check out the pets with my son . It’s always clean and staff is always friendly”
“I have been taking my fur babies to Pet Depot Vet group for a few years. The staff is kind and understanding and the vets there are wonderful. Dr Easthouse listens to my concerns and gives me great advice and treatment options. When I lost two of my pets to disease, the staff was so understanding and made the transitions peaceful. My dogs and cats love them and I look forward to many more years with this group! Thank you so much!”
“Great selection first time coming in to the store today employees were on top of it Ethan was very helpful and patient with the questions I had about the dog food the store was also very clean which is a huge plus! Also offered to help take my items out to the car very sweet will definitely come back again! ?”
“Petsmart grooming is great. The Banfield hospital is amazing. They have great staff, RVT Deana was amazing and so knowledgeable. The new Vet is lovely too. They take great care of my pets!”
“Love coming here! There’s good product, great customer service, and cute animals. They do take care of their animals and the reptile and amphibian habitats seem clean and well regulated! Money has been pretty tight recently and the cashier tonight, Jared, suggested we order online with a coupon code instead of paying at checkout and he saved us 20%.
Thank you, Jared!”
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“I bought two male budgies who lived well over 6 months each neither were sick and they were good conditions for a small pet shop I recommend getting the smaller pets from here but they do not give proper advice such as the cage size food they eat and much more please do proper research before getting a animal and please always have a vet in stand by”