{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I have used this specific location for the past 3 years for shipping, Amazon returns, notary etc.
They are always efficient, prompt, and unfailing courteous! I highly recommend this UPS Store!!”
“I needed some printing services and Maribel went above and beyond! Total rockstar and was super patient and helpful in helping me print everything I needed! Will definitely be back!”
“This is a review for dropping off a package for FedEx pickup—it's a fast convenient location and the staff is friendly. If you are looking for a local FedEx drop off location use this instead of the one located at the San Antonio Shopping center.”
“The representative helping me was patient, polite, and extremely helpful. Kayla knew exactly what was needed and how to smoothly process my orders. Her positivity and professionalism will put this location at the top of my list for UPS related transactions.”
“Coming to this UPS store location is so convenient for me . Staff members are really friendly and helpful. Very knowledgeable with every service .
I do appreciate that . ?”
“You can drop off USPS, UPS, FedEx, and DHL here. No running around to multiple stores with your returns! What's even better, though, is that the manager knew that if I wanted to return a piece of clothing to a European store, he had to complete triplicate forms for customs. At another provider, they were just going to let me drop it off. Highly recommend Post 'N More -- it's under new ownership, so they're waiting to get their LiveScan approved, a very lengthy process through the gov't for them.”
“It’s hard to believe the negative reviews after we experienced amazing service today at this UPS store. We went in to have Visa Applications notarized. Jonathon was unbelievably professional, efficient, knowledgeable and very friendly. I wouldn’t hesitate to use this store.”
“I stopped in for passport-like photos shortly before close (international drivers license). Frank and team were quick, took a shot that worked, and I was in and out - easy! They were courteous and attentive to the several customers in the shop. Where they went the extra mile: helping me get digital photos for a family member printed. Two digital sets were sent to them, neither perfect (shadows etc). Frank edited and was able to produce a print that was noticeably better than what we sent. No up charge, just solid service. Everyone who works there is pleasant and helpful. Thank you, Frank and team! Highly recommend!”
“VERY KIND, THOUGHTFUL people! I am moved to write this review because this store handled some complicated legal transactions for me; the store expertly handled my emailed documents by printing, delivering, mobile-notarizing, and express shipping to a third location. I appreciate their efforts and their kindness to me throughout. Emil and Bovna were specifically amazing, but I talked to a couple other people who were also so pleasant.”
“Always above and beyond the call of duty!
I live nearby and have been using the shop for years.
Always friendly, fast, highly professional.
And recently they helped me save $2000+ on an international shipment, which involved repackaging a giant box into three smaller boxes, all done quickly by on premises.
Highly recommended!”
“First time at this PO. Mind you, I've been to many, because I mail packages back home a lot. It was small but had all the necessary supplies for shipping, even a couple of local cards. Michael is not too friendly. I'd describe him as serious but polite, and that may have to do with him probably being the only clerk there. If you don't mind waiting and in no hurry, it's convenient for those of us who live in the area. He's a huge Warriors fan! From all the fan gear posted. Bay area sports represented, of course!”
“Chandra and Trinity are beyond amazing! I visited their shop every week for a month and half to ship out books and swag on behalf of my company. They were extremely helpful, kind, and knowledgeable during each visit. I highly recommend utilizing their services whenever you have shipping needs!! Beyond grateful for each of them. Thank you Chandra and Trinity!!”
“The staff are always very nice and super efficient. I've never had to be in there for more than a couple of minutes before I have been helped and can go about the rest of my day.”
“I had a last minute notary today and called 5 places. No one could accommodate me. I saw the low score reviews for this location in redwood shores and called as a last resort. The gentleman that answered was very friendly and I spent maybe 14min from the time arrived until I left. The notary was really nice and patient with me. I had a great experience and I won’t hesitate coming here next time.”
“Outstanding service!
Sushil was really knowledgeable and efficient.
Qualities that were only exceeded by his politeness and friendliness!
First time I had a positive experience with a courier office!”
“I recently had to ship 10+ large boxes to NY and the team at The UPS Store in Menlo Park couldn’t have been more courteous and professional. All of the boxes arrived intact on the expected day. Perfect.”
“Amazing and seamless experience in what was bound for failure. I had a very sensitive couple of packages to be sent to me, however it was delayed a day or two (by the shipper, not UPS) and I had to go out of town. So unless I arranged for something, my sensitive packages would be sitting outside my door for over a week.
I switched the package to a UPS store delivery for a fee, hoping they could hold the sensitive packages.
Unfortunately, UPS only holds them for a few of days before, sending it back to the shipper.
Anthony at the UPS store looked at my packages and arrange for them to be held for an extra five days. He had to go outside the system to do this, but in the end I was able to pick up the packages safe and sound.
Anthony even recognized my name during the pick up as he was the one who held the packages for me originally, and I got to thank him in person for delivering my sensitive packages, safe and sound. I should mention that he was a super friendly guy, not only to me, but to all the customers in front of me while I was waiting in line. He did small favors of them, helping them label and pack things, when he didn’t have to, and didn’t sweat the small stuff. A lot of shipping places don’t have this level of personalized service and are strict about the rules to the point that it negatively affects customer service.
I would recommend this UPS store and Anthony to anyone with sensitive packages, and will be using the store and requesting him for my packing and shipping needs.”
11AM - 4PM
171 Main St, Los Altos
Mailbox Centers
“Jennifer has the best outstanding customer service, I was greeted as soon as I walked in by her ,She went as far as making sure I had the correct address as I somehow forget where I live but she made sure everything was clear and correct, Thank you again and Also nice and clean environment. Cleanest UPS store I been at , other locations won’t even lend me a pen ?️”
“Ana and Yaritza..THANK YOU
Came in with complicated SPA that needed notarization, then sent halfway accross the world..Had no idea how to proceed, Ana was so patient and knowledgeable in explaining how to go about it..(Above and beyond Ana)
All the while Yaritza the other staff had to deal with the busy monday customers too..
Spent 2 hours in the store spent $500, Seeing the importance and the sensitivity of my documents, Ana never let up till she was sure i had my documents in order.
Not only did you bring in mula for the business you've gained a loyal customer...THANK YOU.”
“Excellent customer service. I've had a business box here for years. I received a large number of big boxes and the employee not only loaded them on a dolly but made pick up as convenient as possible.”
“I've had a great experience with this store. Jay was very supportive of taking time to explaining me on shipping charges and packaging needed to ship my returns. I would definitely come back to this location. Keep up the good service.”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“The patience and thoroughness that the UPS representative Ramirez showed in dealing with a complicated situation and awkward client was amazing. It could have been terrible theater but instead the UPS employee rose to the occasion and solved all dilemmas. Bravo!”