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8:30AM - 6:30PM
1180 San Carlos Ave, San Carlos
Mailbox Centers
“I needed some printing services and Maribel went above and beyond! Total rockstar and was super patient and helpful in helping me print everything I needed! Will definitely be back!”
“I love this place it was so easy we don't have a fax machine at work anymore an it's to much for me with the scan an all that email stuff if your not that savvy then this is the place to go .I had a deadline that day they saved my life because I was so stressed out I ended up having a Great !! Day thank you an ...HAPPY HALLADAY!!! ?”
8:30AM - 6:30PM
650 Fremont Ave Ste B, Los Altos
Mailbox Centers
“Coming to this UPS store location is so convenient for me . Staff members are really friendly and helpful. Very knowledgeable with every service .
I do appreciate that . ?”
8:30AM - 6:30PM
50 Woodside Plz, Redwood City
Mailbox Centers
“The representative helping me was patient, polite, and extremely helpful. Kayla knew exactly what was needed and how to smoothly process my orders. Her positivity and professionalism will put this location at the top of my list for UPS related transactions.”
“This is a review for dropping off a package for FedEx pickup—it's a fast convenient location and the staff is friendly. If you are looking for a local FedEx drop off location use this instead of the one located at the San Antonio Shopping center.”
“It’s hard to believe the negative reviews after we experienced amazing service today at this UPS store. We went in to have Visa Applications notarized. Jonathon was unbelievably professional, efficient, knowledgeable and very friendly. I wouldn’t hesitate to use this store.”
“I've gone to this location for years and have always been greeted warmly. Parking is easy. I mostly just drop off packaged returns from online orders that are ready to go. The location is convenient if you have to go to USPS as well.”
“The lady was very kind and read my mind what I needed. I safely mailed out my very important document with her help and saved my time to drive to usps and wait on the line for long.”
“First time at this PO. Mind you, I've been to many, because I mail packages back home a lot. It was small but had all the necessary supplies for shipping, even a couple of local cards. Michael is not too friendly. I'd describe him as serious but polite, and that may have to do with him probably being the only clerk there. If you don't mind waiting and in no hurry, it's convenient for those of us who live in the area. He's a huge Warriors fan! From all the fan gear posted. Bay area sports represented, of course!”
“You can drop off USPS, UPS, FedEx, and DHL here. No running around to multiple stores with your returns! What's even better, though, is that the manager knew that if I wanted to return a piece of clothing to a European store, he had to complete triplicate forms for customs. At another provider, they were just going to let me drop it off. Highly recommend Post 'N More -- it's under new ownership, so they're waiting to get their LiveScan approved, a very lengthy process through the gov't for them.”
8:30AM - 6:30PM
325 Sharon Park Dr, Menlo Park
Mailbox Centers
“Amazing and seamless experience in what was bound for failure. I had a very sensitive couple of packages to be sent to me, however it was delayed a day or two (by the shipper, not UPS) and I had to go out of town. So unless I arranged for something, my sensitive packages would be sitting outside my door for over a week.
I switched the package to a UPS store delivery for a fee, hoping they could hold the sensitive packages.
Unfortunately, UPS only holds them for a few of days before, sending it back to the shipper.
Anthony at the UPS store looked at my packages and arrange for them to be held for an extra five days. He had to go outside the system to do this, but in the end I was able to pick up the packages safe and sound.
Anthony even recognized my name during the pick up as he was the one who held the packages for me originally, and I got to thank him in person for delivering my sensitive packages, safe and sound. I should mention that he was a super friendly guy, not only to me, but to all the customers in front of me while I was waiting in line. He did small favors of them, helping them label and pack things, when he didn’t have to, and didn’t sweat the small stuff. A lot of shipping places don’t have this level of personalized service and are strict about the rules to the point that it negatively affects customer service.
I would recommend this UPS store and Anthony to anyone with sensitive packages, and will be using the store and requesting him for my packing and shipping needs.”
“I stopped in for passport-like photos shortly before close (international drivers license). Frank and team were quick, took a shot that worked, and I was in and out - easy! They were courteous and attentive to the several customers in the shop. Where they went the extra mile: helping me get digital photos for a family member printed. Two digital sets were sent to them, neither perfect (shadows etc). Frank edited and was able to produce a print that was noticeably better than what we sent. No up charge, just solid service. Everyone who works there is pleasant and helpful. Thank you, Frank and team! Highly recommend!”
“Excellent customer service. I've had a business box here for years. I received a large number of big boxes and the employee not only loaded them on a dolly but made pick up as convenient as possible.”
“The staff are always very nice and super efficient. I've never had to be in there for more than a couple of minutes before I have been helped and can go about the rest of my day.”
8:30AM - 6:30PM
171 Main St, Los Altos
Mailbox Centers
“Jennifer has the best outstanding customer service, I was greeted as soon as I walked in by her ,She went as far as making sure I had the correct address as I somehow forget where I live but she made sure everything was clear and correct, Thank you again and Also nice and clean environment. Cleanest UPS store I been at , other locations won’t even lend me a pen ?️”
8:30AM - 6:30PM
1025 Alameda de las Pulgas, Belmont
Mailbox Centers
“We had an amazing experience where the manager found a way to complete a large and complicated printing job, quicker than promised and with superb quality. I highly recommend the service that the staff and manager provide here.”
8:30AM - 6:30PM
570 El Camino Real #150, Redwood City
Mailbox Centers
“Ana and Yaritza..THANK YOU
Came in with complicated SPA that needed notarization, then sent halfway accross the world..Had no idea how to proceed, Ana was so patient and knowledgeable in explaining how to go about it..(Above and beyond Ana)
All the while Yaritza the other staff had to deal with the busy monday customers too..
Spent 2 hours in the store spent $500, Seeing the importance and the sensitivity of my documents, Ana never let up till she was sure i had my documents in order.
Not only did you bring in mula for the business you've gained a loyal customer...THANK YOU.”
8:30AM - 6:30PM
405 El Camino Real, Menlo Park
Mailbox Centers
“Have had good experiences with this place before. Yesterday however, the man at the desk said that my preprinted label was good for the postage but the box needed to be sealed with tape that he could sell me a roll for about $10. I went to a nearby shop and they had the kindness to seal the box with the tape most people in a shop/home have. UPS in NY always put a strip of tape as a courtesy.”
9:30AM - 6:30PM
1049 El Monte Ave Ste C, Mountain View
Mailbox Centers
“Chandra and Trinity are beyond amazing! I visited their shop every week for a month and half to ship out books and swag on behalf of my company. They were extremely helpful, kind, and knowledgeable during each visit. I highly recommend utilizing their services whenever you have shipping needs!! Beyond grateful for each of them. Thank you Chandra and Trinity!!”
8:30AM - 6:30PM
2625 Middlefield Rd, Palo Alto
Mailbox Centers
“I've had a great experience with this store. Jay was very supportive of taking time to explaining me on shipping charges and packaging needed to ship my returns. I would definitely come back to this location. Keep up the good service.”
“Kent helped me pick the best option to move my stuff across the US and even let me load my stuff via multiple trips at his location. Everything arrived safely around the time estimate given.”
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“The patience and thoroughness that the UPS representative Ramirez showed in dealing with a complicated situation and awkward client was amazing. It could have been terrible theater but instead the UPS employee rose to the occasion and solved all dilemmas. Bravo!”