Printing Services near Portola Valley, CA

“I was in a jam and was trying to overnight a package and showed up 5 minutes before closing. There were multiple people in line and everyone was in a hurry. I did not get the name of the rad fella that was helping me but he was doing the work of 3 people and moving quickly to help everyone. It felt as if everyone in the store was on the same team and we were all trying to help each other with the coach (the rad employee) directing people kindly to what do and had a hustle I did not know existed anymore.”

“At the recommendation of an architect colleague I used ARC San Carlos for the first time last week. The work I requested was challenging: make high quality PDF copies of 55 years old architectural drawings. The drawings are large but faded. I left it to the expert judgement of the ARC team to decide exactly how to make the copies. The results were excellent: remarkably clear color copies of these old drawings with which we can now easily work and share with our consulting engineers. ARC's service was extremely fast (less than 24 hours) and the price was less than I expected. These guys have been very helpful and I most certainly will use them again (as inevitably I will need to !) Bill Monnet.”

“Hands down the only vendor that operates with this kind of quick turnaround and such a broad range of products. They even print over the weekends.

Johan has saved the day more than once! We needed a last-minute, same-day backdrop print over a weekend and he really pushed through to get it done.

Truly impressive. I don't think there's anyone better in the whole of the States. I get my stuff printed with them even for events in other states. Printing and shipping from them at Palo Alto is still faster and efficient than what it takes other vendors to put together a full booth.”

“This is my regular store, and I visit often because I’m currently juggling a lot of paperwork, school, and other projects that require different supplies. It’s also very convenient with a toddler since I can usually find everything I need in one place.

I frequently use their printing, faxing, and other services, and overall I’ve had a good experience here. Most of the staff are knowledgeable, professional, and friendly. There are a few employees who have gone above and beyond, and I plan to mention them by name in a future review.

Like any store, there are a few employees who could work on having a friendlier attitude, but honestly, most of the team is awesome and always willing to help. The positive experiences I've had far outweigh the negative ones.

One thing I have noticed is that the employees working in the print and copy center seem to have a lot on their plates. They're helping customers, handling print jobs, answering questions, and managing multiple tasks at once. At times, it seems like they get backed up, which can understandably create frustration for both employees and customers. It may be helpful to provide a little more payroll or staffing support in that area so employees can better manage the workload without feeling overwhelmed.

I definitely recommend this Office Depot. I understand the store may only have a few years left on its lease, and while I don’t know what the future plans are, I hope corporate keeps employees informed well in advance if any changes are coming. The team here works hard and deserves the opportunity to prepare rather than be caught off guard.

To the store director and corporate team: you have dedicated employees here who represent your company well. Thank you for providing a store and services that have been very helpful to me and my family.”

“I'm in and out of the San Carlos UPS store often. The team working here are the best. Friendly, smart, and they really know what they are doing. Greatly appreciate all the effort and great service at this location. Thank you!”

“I’ve used this location’s SpeedPro many times across different projects, and they’ve always delivered. They’re consistently professional, communicative, timely, and deliver great quality. They’ve been able to bring every marketing idea I’ve had to life. They’ll continue to be my go-to for all of my marketing needs.”

“Sometimes we need the service to be quick but there is a big line because people is taking pictures for their passport, and for each customer that is taking pictures is about 10-15 mins wait, that makes the line bigger enough to leave and find another store, other than that the store staff is very nice”

“Sudha and her team did a fantastic job of helping me to ship about 40 boxes from their Los Altos, California store to Blaine, Washington. Many of these pieces were artwork with glass that they carefully wrapped and shipped for me. Also, an old wooden chest that they wrapped and shipped internationally for me. A few of the packages weren’t delivered to an address in Santa Barbara, California. I called Sudha and told her this and she put in a new address that I gave to her and then contacted me to let me know that they had been delivered. Also for the box that was going to London she contacted me to say that no one was there to receive it. And then she contacted me the following day to say that someone was there and they signed for it and did receive it. I just felt that she went above and beyond the whole time. They were very patient and kind. They were conscientious of cost and concerned that it may be more than I would want to spend. I felt that they were very respectful in that regard. Also, because I was there so many times, over the course of two weeks, shipping many boxes, I saw how they interacted with other customers, and they were always kind and gracious and helpful to them, and tried to help people as quickly as possible. It’s also just a very pleasant, clean store in a pleasant Shopping Center. It is easy to park. The parking is free. I almost always found a parking space right in front of the store. They had a cart that they could help carry the boxes in from my car. And they would come out to my car and load them onto the cart for me. They clearly know their trade. I recommend them highly!!”

“Delivery driver here, and giving props to James, who helped me find 5 items both quickly and politely. I'm usually lost in the proverbial woods at these places, but he bailed me out. Thank you, James, hope you're there if I'm assigned in the future.”

“My Canon AE1 was no longer firing and it seemed like we were going to need to send it out for a repair, but before finalizing that Alexi took one last good look and noticed corrosion on the battery and helped swab it off and fixed the issue, saving me a lot of time and money! Thank you Alexi and team!”

“My team at Stanford has been using PIP for two years to print badges, agendas, and programs for our various annual meetings.

Jennifer and Carmen have always been amazing at fielding questions, and getting us our products in a timely manner.

I'd also to Keelan who went above and beyond today to help me deliver some very heavy printed booklets to my car, which was super appreciated, especially since I parked so far away. I'll use a parking spot behind the building next time!”

“Excellent experience working with Altos, and my print job came out great! Needed some postcards printed last-minute for an event and pricing was very fair, especially for a rush order. Braden was professional, fast, and super knowledgeable and helpful. And a family owned business too! Definitely going to be my go-to printer for my clients.”

“I love this place it was so easy we don't have a fax machine at work anymore an it's to much for me with the scan an all that email stuff if your not that savvy then this is the place to go .I had a deadline that day they saved my life because I was so stressed out I ended up having a Great !! Day thank you an ...HAPPY HALLADAY!!! ?”

“I found CopyTec on Yelp after calling several services that were unable/unwilling to take on my job to make digital copies of confidential research notebooks on a short timeline. Cheryl was absolutely wonderful to work with - flexible, fast, affordable and the scans were of extremely high quality! I would not hesitate to work with Cheryl again and highly recommend Copy Tec!”

“Anthony, of the Sharon Heights, Menlo Park, CA Store, was Fantastic! He was extremely quick in service, and for product recommendations. Therefore, I can highly recommend him, and this Store.”

“Recently, I ordered some shirts for embroidery from them, and I loved the result. The quality of the embroidery was very good, and the delivery time surprised me.I definitely recommend working with them; they are very kind and professional.”

“This ups store is probably the best one I've been to in the local area, when I went with my mother, the workers helped my mother with the packaging process, and were kind and helpful to us. If you need to go to a ups store, this is one the best ones there is.”

“Lovely staff. I was a little lost with all the options online, so sent them an email with my files + quantities. They replied with a quote within a couple of hours. Great quality!”

“The blond lady employee is rude, I had a pick up order since the app said so, blond lady said she can't find it even though on the app it clearly says it's ready for customer pick up. the Indian lady was trying to get my information and phone number so they can give me notifications when it's ready for pick up, but they didn't get any of my information. I'm upset, I even tried to call to check if the package is there and drops the call. Idk, if this is normal behavior but none of my issues were resolved, or even provided alternative approaches. I don't know who to believe, but this is not the service I expected. I even called off today to make time picking up the package. A wasted time off over picking up a package.

EDIT: Only editing it to 4 stars because the Indian lady was great and explained the situation hours later. She reached out to me, called me, and said they were having system issues. If only they said that at the beginning, I would have gladly returned at a different time. The blond lady blatantly lying to me about not receiving the package, instead of telling me they won't be able to accommodate me for an unknown amount of certain of time due to system issues, would have been better for me. She could have even suggested that I return later or tomorrow so they don't waste my time waiting for their system to work again. I may be upset or irritated but if they don't have the tools to assist me right now, I wouldn't have such a negative experience. Indian lady is great.”

“Absolutely wonderful, professional and prompt service. The staff is a pleasure to work with and helped immediately with a detailed print request. Recommend 100%!!! (Thank you for the excellent service.)”

“I was here for invitations and programs for our very small wedding. Despite the small size of the project, Anastasiia, Peter, and the whole team here were super helpful and patient when I couldn’t decide what kind of paper I wanted or what I wanted to fix from the sample. Also Ana was very communicative and responsive so I always knew where I was at with the project. Will probably be back for thank you cards post-wedding!”

“This post is loooong overdue. We hosted an event and Paper & Ink helped us with printing a sponsorship banner for the event. They were very professional, easy to work with and the quality was top notch. Highly recommend them. They will be out first to go to for any kind of printing job in the future.”

“Over the past two weeks I’ve been working on several projects that required multiple visits to FedEx, and I had the pleasure of being helped by Fabricio Aviles, the store assistant manager. I can honestly say the level of service he provided was exceptional.

Fabricio handled a wide range of requests for me—some of them pretty complicated—and every single time he delivered. He was patient, solution-oriented, and incredibly knowledgeable about the best way to get things done. Even when I came in with unusual or difficult requests, he found a way to make it happen and made the entire process feel easy.

What really stood out to me is how consistently professional and helpful he is. Because of my experience, I ended up sending five different friends to that location over the past couple of weeks for their own shipping and printing needs. Every one of them came back saying the same thing: they never expected a trip to FedEx to be such a positive experience, and it was entirely because of Fabricio.

FedEx is very lucky to have someone like him representing the brand.”

“They were very helpful in guiding me to the right place to get the lettering done. I appreciate their assistance and professionalism in pointing me in the right direction. Great customer service!”

“Great customer service! Had a tricky custom print job (wonky original file) and the staff there were outstanding in solving the issue and printing the file in a timely manner.”

“I Needed to ship a complicated package and Reuben was majorly helpful. Amazing customer service and professionalism. I’d like to request he get a raise because Employees like Reuben are very hard to come by these days!!I will be returning to this location!”

“Shores Press is hands down the best printing store I've ever worked with! They've been in business for years, and their experience truly shows in the quality of their work. From the moment I reached out, their professional attitude and responsiveness were top-notch. The team went above and beyond to ensure that my printing needs were met with the highest level of quality. Whether it's large projects or small details, Shores Press handles everything with precision and care. It's rare to find a business with such a long-standing reputation for excellence, and they certainly live up to it. Highly recommend!”

“Peggy, Bryan, and Brandon were all very friendly, welcoming, and helpful from the moment I walked in. They made the experience easy and pleasant, answered my questions, and provided great customer service. I really appreciated how kind and attentive they were throughout my visit :1”

“I walked into the store feeling extremely concerned because the framed artwork I needed to ship internationally is both very fragile and of significant value, but I left feeling completely satisfied and confident that it would be handled and delivered safely. Ashlee demonstrated exceptional packaging skills and took great care in professionally and securely preparing the artwork for shipment. Violeta was extremely knowledgeable about the requirements and process for shipping such a valuable and fragile item internationally, and she clearly addressed my questions and concerns. Vince went above and beyond by offering to help carry the exceptionally large artwork from the parking lot into the store, which I greatly appreciated. Jenn was also very attentive and took the time to address all of my concerns, ensuring that I understood the process and felt comfortable with the shipment. The entire team demonstrated outstanding professionalism, care, and customer service, turning what initially felt like a very stressful experience into one where I left feeling reassured and confident in their ability to safely ship my artwork internationally.”