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“I went there to day to return an old Comcast cable box. The were courteous & professional.
I was apprehensive after reading previous reviews, but they got it done quickly, with no problems.”
“Fabian is the best specialist! He provided high quality customer service to me and my family. Answer all questions and explain everything in a perfect way. Please, promote him! Thank you for your service.”
“I had a great experience coming in today, I needed a screen protector for my phone and this wonderful young lady named Yadira helped me and made my visit very smooth easy and quick. The placement for my screen protector is best, she made sure I approved how it was going to be placed before she did it which I appreciated. I would definitely recommend my friends and family to come here, very welcoming and kind”
“The staff in the store is very helpful to pic the right plan for you, Johnny help me very much and very friendly, inform me each and every single step in the process and prepare device for me”
“I have been a long time, T-Mobile customer and was having a difficult situation using the app! I was ready to switch carriers. I came into the store and was approached by a helpful woman. I missed her name. Unfortunately we had to escalate to the store manager Rashad. They both handled our situation with impressive professionalism, and stayed with us until the issue was resolved, including a 40 minute phone call to their corporate. I want to thank Rashad for his patience, and competence! I will remain a customer because of his efforts.”
“Was able to make an appointment so had little wait time. Agent was pleasant and helpful. Unfortunately the only stores that carry the X1 boxes are in Roseville or Folsom. No one in Citrus Heights/Carmichael has the newer tech??!! Come on Xfinity, if you offer it every store should carry it.”
“I had a fantastic experience Andrea. From the moment I walked in, I was greeted warmly and made to feel welcome. The staff were not only professional and knowledgeable, but also genuinely patient and attentive to my needs.
She took the time to explain my options clearly, answered all my questions without rushing, and helped me resolve everything quickly and efficiently. I truly appreciated the personalized service and the friendly atmosphere throughout the visit.
It’s rare to find customer service that feels both efficient and human, but T-Mobile delivered on both. Highly recommend visiting their office if you want fast, courteous, and reliable support.”
“I was just in this store and the staff is amazing and very welcoming didn’t know who to say thank u to first lol I had a problem the day before paying my bill so I came in to pay and had a miscommunication with a manager and had to come back and he squared everything away and made sure my service was restored he’s a great dude I even experienced a “annoying customer” and they all handled it professionally I will be returning for help again 100%”
“Edward was great! He made the experience of switching to Samsung easy and pleasant. He had lots of knowledge about model features and made the experience comfortable and stress free.”
“Shattered my iPhone 12 and needed a replacement. Jesse offered quick, excellent service and had my situation sorted in no time. Very positive attitude, great environment. Would visit again. ?”
“Verizon messed up big time when they put an almost $300 dollar charge on our account, for which I wasn’t informed I had signed up for. After being on the phone with customer service for several hours, all they did was credit $75. I went in this store to completely cancel our service because we were just fed up. The manager and reps here were very helpful and they were the reason I did not cancel my services completely. They helped us get our issue resolved and gave us a better and newer service, the service I had initially wanted. Huge thank you to the workers here!!”
“Went to this Verizon store (C. H.) to comparison shop against my carrier and other sales channels. Was helped by Kendrick. Despite not making the switch (yet) Kendrick was very professional. A great listener and answered all my questions. He patiently walked me thru Verizon promotions and was highly knowledgeable about the various cellphone models. Rarely, do you come across someone in retail sales that know their stuff, and are very professional. Kendrick is a credit to Verizon.”
7:30AM - 4PM
2965 Fulton Ave, Sacramento
Internet Service Providers
“The Computer Guys on Fulton Ave. are the ABSOLUTE BEST! I've been doing business with them for several years and I trust them implicitly. They're so knowledgeable, professional, courteous and easy to talk to - They're also extremely patient which I SO appreciate because I'm not tech savvy at all. I give them my highest rating and recommend them to you wholeheartedly!!!”
“I disconnected the internet at work and I was having trouble getting reconnected. Of course I called in to customer service and was able to get support right away without a long hold time. Everyone was super nice from Niko (sorry if I misspelled your name) to Mark. Mark checked on my ticket that was open and was very friendly and knew what I was asking even if I didn't. Mark took the time to explain what to look at and do. I had trouble finding our network name and password. Within 20 mins later, Mark called me back and was able to provide that information for me and suggest I call back if I continued to have issues. I know Mark took his time to find the network name and password and that is really appreciated as other companies I've experienced would have just send someone out because it's easier to do instead of doing the research after business hours. Thank you Mark for your patience and help!”
“I stopped by the Xfinity Store at Arden to get clarity on why my monthly bill had increased over the past few months and to address some ongoing issues with my phone connectivity. From the moment I walked in, I was greeted by Kevin, a newer representative, and my experience with him was phenomenal.
Kevin demonstrated an exceptional level of patience and professionalism. He took the time to walk me through my data usage in a clear, detailed, and easy-to-understand way. His ability to communicate effectively made a complex issue feel simple. I felt truly heard, respected, and cared for throughout the entire interaction.
As a business owner, I do not say this lightly: Kevin is the kind of person I would want to hire to run my company as a managing partner. His work ethic, professionalism, and commitment to delivering an outstanding customer experience are rare qualities. He not only provided a competitive and practical solution to my concerns but went above and beyond to exceed my expectations.
Because of the exceptional service Kevin delivered, I will absolutely be asking for him by name the next time I need assistance or support with Xfinity. He is an invaluable team member at that store!”
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“I've been to several Boost Mobile locations in the past 18+ years, but this one was outstanding. The two young men working in this location were inviting, customer service orientated, knowledgeable, timely and respectable.
I live almost 80 miles from this location and would not have a problem traveling back for any type of service.
THANK YOU,
SHINO AND JONATHAN!!!!”