Verizon's Sacramento store offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store or order online for convenience, with options like in-store pickup, free two-day shipping, express lockers, or same-day delivery where available. The staff provides helpful and friendly support, often going above and beyond to assist with technical issues or device upgrades. For example, one customer praised the staff on Auburn Blvd for quickly fixing an old Moto phone, describing the support as excellent and more positive than another location. Customers also appreciate staff members who ask questions and ensure they understand their options, helping them get more than expected. The store is known for handling complex tasks well, such as transferring data from old phones or updating devices, with staff like Paviter and Juju receiving particular praise for their technical knowledge and customer service. However, experiences with staff can vary, with some customers feeling that not all employees are equally helpful. Overall, the store is a reliable place for both support and purchasing, with a friendly atmosphere and multiple ways to shop.
My sister, 93 years old in a couple weeks, is getting great service today: Czyrna Williams. She was at Galleria and waited a half hour, with no one serving her (Apple Store). She's old, can't stand forever! Your office has seats and very personable service from Daisy Thank you!
July 2026
They are so helpful here from the day I got my phone and still being amazing
June 2026
Daisy was absolutely professional and caring. Even though I didn't buy anything she was very encouraging and supportive. Great asset for Verizon.
