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“The worker Gregg Hella helpfull Hella respectful we need more workers like him Hella understood what I needed along with Chris and the lovely lady in cleaning aisle 23”
“Not always the easiest to find someone to help you, but it's a major chain hardware store. Do not expect personalized service, just decent prices and good selection.”
“Great shopping and customer service experience! I was in need of a new washer and Yolanda/team were very knowledgeable and helped me select the best washer for my needs. Delivery was quick, easy and efficient. Overall, amazing experience!”
“This store is close from home and they're very helpful, Kira and the other nice ladies in there are really knowledgeable.
The guynin the back mixing the paint, I forgot his name but he's really good matching paint.”
“Excellent customer care/service. Professional and well managed facility with employees that go out of their way to make sure you have everything you might need to complete and make your job easier! Thank you Lynette, Bonnie,Alex, Matthew and Manny.”
“My hot side bathroom sink valve was leaking. I went to all the big box hardware stores. They asked me what brand my faucet was. We bought the home 23 years ago!!!! Nobody could help. I finally remembered PWO from a prior interaction. The lady took one look at it, and immediately identified it as a valve stem from a Company that went out of business decades ago. Through cross referencing and knowing that other Companies have taken over making parts that used to be made by now defunct Companies, PWO was miraculously able to supply me with that almost impossible valve stem to find. Getting that part saved me a fortune in what I thought was going to happen.......buying all new faucet hardware and having to hire a plumber to fix my dilemma. PWO is THE go-to for your plumbing needs.”
“I forget the guy's name who helped me out, but he was very cordial and went out of his way to walk me through the warehouse to show me the different options they had that pertained to the job I'm trying to get done.”
“They are very kind and professionalism is top notch if only most companies adhere to same standards if only !!In and out for full load pick under 30 MINtwo trucks out in no timeThank you for you professionalism and kinder behavior goes long way!!Appreciation is top !!!”
“I like to say that I like Tool Supply in Ontario very much, and I really do appreciate them being there. I can walk in and get pretty much what I need and get out and get back to our shop and get to work. They are nice to have in the area where we have our machine shop.”
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“When it comes to knowledge and information and ask questions they responded to me with here's what you're looking for Sr.,it's that the right item Sr,/yes that's the one I need I use the item same afternoon it worked perfectly fine I worked on my car got the car fixed. As for the price I had a higher budget with the price of the item I had enough to pay for a few more items under my budget/the item was oxygen sensor socket after describing the car that I have, come this way I heard your item is that you are looking for is hear, they are extremely friendly and professional and helpful willing to help people like me .I know about this store way back from El Paso Texas at one time I made and effort to be the store supplier for the automotive adhesive tapes because of the company I worked back then the owner of the company contacted your company but nothing came to terms.”