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“Just want to give a shout out to the paint department! Jaiden greeted me with a big smile when he saw me enter the area with a picture. I showed him the artwork and said I wanted to paint an accent wall with one of the blues in the painting. He suggested a number of shades and put them against the painting for me to match. He told me the difference in paints and suggested that Satin would work the best in the room. He was very kind and helpful. It's rare and nice to see his generation treating a 59 year old woman with respect. He didn't rush me and made me feel confident in my choice of color. I will post a picture when it's done! Can't wait! Thank you so much Jaiden! Keep up the good work!”
“Shoutout to Ben Nieves at Lowe’s! ? My family and I went shopping on Black Friday for our property renovation, and Ben was AMAZING, so kind, knowledgeable, and patient. He walked us through the store, helped us build our cart, set up delivery, gave a free estimate for new doors, honored our discount, helped with our credit card, and even followed up with rebate instructions.
Holiday weekend hero! ⭐️⭐️⭐️⭐️⭐️”
“Not always the easiest to find someone to help you, but it's a major chain hardware store. Do not expect personalized service, just decent prices and good selection.”
“This is mostly a wholesaler,but they were able to sell me metal duct, metal boxes, and metal elbows for my home project. Bought the wrong size and they exchanged it for me. These people are helpful and great to do business with.”
“This store is close from home and they're very helpful, Kira and the other nice ladies in there are really knowledgeable.
The guynin the back mixing the paint, I forgot his name but he's really good matching paint.”
“My hot side bathroom sink valve was leaking. I went to all the big box hardware stores. They asked me what brand my faucet was. We bought the home 23 years ago!!!! Nobody could help. I finally remembered PWO from a prior interaction. The lady took one look at it, and immediately identified it as a valve stem from a Company that went out of business decades ago. Through cross referencing and knowing that other Companies have taken over making parts that used to be made by now defunct Companies, PWO was miraculously able to supply me with that almost impossible valve stem to find. Getting that part saved me a fortune in what I thought was going to happen.......buying all new faucet hardware and having to hire a plumber to fix my dilemma. PWO is THE go-to for your plumbing needs.”
“They are very kind and professionalism is top notch if only most companies adhere to same standards if only !!In and out for full load pick under 30 MINtwo trucks out in no timeThank you for you professionalism and kinder behavior goes long way!!Appreciation is top !!!”
“I like to say that I like Tool Supply in Ontario very much, and I really do appreciate them being there. I can walk in and get pretty much what I need and get out and get back to our shop and get to work. They are nice to have in the area where we have our machine shop.”
“I forget the guy's name who helped me out, but he was very cordial and went out of his way to walk me through the warehouse to show me the different options they had that pertained to the job I'm trying to get done.”
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“When it comes to knowledge and information and ask questions they responded to me with here's what you're looking for Sr.,it's that the right item Sr,/yes that's the one I need I use the item same afternoon it worked perfectly fine I worked on my car got the car fixed. As for the price I had a higher budget with the price of the item I had enough to pay for a few more items under my budget/the item was oxygen sensor socket after describing the car that I have, come this way I heard your item is that you are looking for is hear, they are extremely friendly and professional and helpful willing to help people like me .I know about this store way back from El Paso Texas at one time I made and effort to be the store supplier for the automotive adhesive tapes because of the company I worked back then the owner of the company contacted your company but nothing came to terms.”