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9AM - 1PM 2 - 4PM
30595 Trabuco Canyon Rd, Trabuco Canyon
Shipping Centers
10AM - 6PM
25401 Alicia Pkwy, Laguna Hills
Shipping Centers
“Sometimes customer service goes beyond by making you feel understood. Not only did the awesome employee (working 2/23/26) help me feel comfortable while I was somewhat panicky about getting an international shipment out and delivered, she also demonstrated that she truly wanted to help. She corresponded with the manager on the phone, and together they made sure that my shipment got out in the most effective way possible. I am grateful, because this package was super important for a family member abroad, and I felt like people cared. That’s really a great experience. THANK YOU!! <3”
8:30AM - 6:30PM
28241 Crown Valley Pkwy F, Laguna Niguel
Shipping Centers
“I’ve been coming to this UPS location for years, and it honestly feels like family when I walk in. PJ is always so sweet and goes out of the way to make sure I’m taken care of, and the whole team is just wonderful. They’re always on top of everything, super attentive, and you can tell they genuinely care about their customers. I’m so grateful for the kindness and consistency they’ve shown me over the years — it really makes all the difference. ?”
“Recently, I had to ship a large painting (a lithograph) from Orange County up to Los Angeles. My experience with Navis Packing and Shipping Services was exemplary. From the moment I first contacted them until the painting was finally delivered to its destination, Navis kept me informed of the process at every step while it was happening. Communication with the customer is very important to me, and Navis Packing and Shipping never disappointed. They're a very fine business and they have my highest recommendation.”
“As Newman said, ‘The mail never stops.’ Somehow this UPS keeps up anyway—fast, reliable, and unfazed by the nonstop flow. The staff is always efficient and professional.”
“I always have such an easy transaction when coming to this store. The manager Kristen is fantastic, always gets the job gone and never makes you feel rushed even if the store is busy. She takes the time to make sure I get what I need and because of her I drive out of my way to come to this location. I know I’ll receive the best customer service if I come to her.”
“Pratt is amazing. So helpful. He took care of my labels and shipping and made a difficult situation seamless. Go here if you need any shipping help! I highly recommend.”
8:30AM - 6:30PM
27068 La Paz Rd, Aliso Viejo
Shipping Centers
“I did a printing job and I was amazed at the turnaround time. The staff were so polite and helpful. I would definitely go back for my printing requirements. They also do other things like shipping , fingerprinting and notary.”
“Noel & Laura were very helpful assisting with setting up our new business & personal private PO Box at AIM Mail Center Laguna Niguel. Very professional, courteous, and eager to help. Full service with sending and receiving for all logistics carriers. Thank you.”
“Great Service! Made my business cards way better than what I submitted. Very professional and would highly recommend for all your printing & shipping requirements!”
“I had such a fantastic experience at this post office thanks to a truly outstanding young man named Mohammed. From the moment I walked in, he greeted me with genuine kindness and professionalism. He went above and beyond to help me ship out my package, making the whole process easy and stress-free.
Mohammed was patient, knowledgeable, and incredibly courteous. He took the time to double-check everything, ensured my package was secure, and even offered helpful advice to make sure it arrived on time. It’s rare to come across someone who takes such pride in their work and genuinely cares about helping others.
This level of service is something you don’t see every day, and it absolutely made my day better. The post office is lucky to have him—thank you, Mohammed, for your kindness and excellent service!”
“We used the UPS store for notary services when our bank couldn't accommodate us. Andre (Andy) was amazing: efficient, knowledgeable and quick. He had us in and out in a jiffy and accommodated my disabled relative at a lower counter without having to request it. Super service, clean, well-lit store. Highly recommend!”
“First thing was David greeting me! Wow I haven’t had that before in a fed ex office! What a great experience and this was my first time here! I was doing an Amazon return and even tho I did not purchase anything he still was super kind and helpful. I will be choosing this location to do all my shipping needs just because of the excellent customer service I received today from David! Thank you so much for starting my work day with kindness! Thank you David! Your enthusiasm and smile went a long way today!”
8:30AM - 6:30PM
1310 Westloop Pl Ste A, Manhattan
Shipping Centers
“Generally friendly staff. I've only ever gone in for Amazon returns, now that FedEx Office offers that service I come in less. Had to do a UPS specific drop this afternoon and things went smoothly.”
“I called in for a quote and **** responded quickly. He explained my options and what to expect. After speaking with several companies, I chose Auto transporters online because of the reasonable price and more importantly, he was the most professional and knowledgeable. Our car was delivered in perfect condition and within the timeframe we needed. I cant say enough great things about our experience from start to finish and I highly recommend this company.”
“Michael at postal annex had great customer service went out of his way to help me on a tracking issue when you didn't even have to I appreciate it all of his help and great customer service you guys should come for all your USPS FedEx needs here”
“The staff was very friendly and helpful with my PC and phone repair. My phone was literally connected to my laptop via email. I didn’t know I had so the technician remove that email and remove the viruses that was linking my PC on my phone. Didnt charge me for the extra work. Very nice people.”
“Today I had a very nice experience with Savanna. I was struggling to make a couple of returns to Amazon. My unfamiliarity with my new phone didn’t help. I asked if she could help me and she immediately got it handled. It’s so nice to have help from a willing and capable store employee.”
8:30AM - 6:30PM
26895 Aliso Creek Rd # B, Aliso Viejo
Shipping Centers
“Mason, the store manager working today was so helpful. I feel that he went the extra mile to help me with a challenging and difficult return to China.
The merchant return address was in Chinese characters. I was able to get some of the address translated into English, but the rest Mason was able to translate in Google. Also, USPS rejected the address format and Mason had to resolve this by continuously reformatting and submitting the return address until it was finally accepted.
I just want to publicly thank and recognize Mason‘s efforts and highly recommend this store
Thank you !”
“Happened to be around Foothill area and was looking for postal service. I ran into this place that handles postal service and was very pleased with service received. I would recommend this place.”
“I’ve owned a box at this location for 12 years. Now on the third franchise owner and he is best one yet. We had many issues in the past of not getting our mail or getting other box owners mail. Since the most recent owner bought this location about 6 years ago it has been so much better. Always very nice, attentive and prompt with outgoing packages too.”
“I had to send a valuable item via overnight mail and the staff there were so caring and thoughtful, patiently guided me through all the options. Highly recommend this location!”
“Tushar is always so helpful and everyone at this store. Every time I have a package to send I don’t go anywhere else but to this FedEx because of him. Their customer service is always the best.”
“I always have the best experience coming here now. The new owners are so friendly and helpful. They go above and beyond every time I’m in there. I can’t recommend them enough!!”
9:30AM - 5PM
22762 Aspan St Ste 202, Lake Forest
Shipping Centers
“Shoutouts to Paul! Been dropping off USPS & FedEx packages here for almost 3 years now and always been smooth. Also, balikbayan boxes are always delivered within the promised timeframe”
“The staff at this mailbox office is top-notch! Always friendly, helpful, and quick to assist. Their excellent customer service makes managing my business mail a stress-free experience”
“I had a great experience working with Henry in the Printing & Marketing Services department at Staples. I needed a large set of flashcards printed with front-and-back formatting across many pages, and Henry handled the entire project flawlessly. He was extremely helpful, patient, and detail-oriented in making sure everything printed correctly and looked exactly how I needed it.
The final product turned out perfect, and it was clear that Henry really takes pride in his work. He made what could have been a complicated printing job quick and easy. Excellent customer service and craftsmanship—thanks again, Henry!”
8:30AM - 7:30PM
30251 Golden Lantern Ste E, Laguna Niguel
Shipping Centers
“This UPS store is always efficient, well staffed, and the employees are friendly. It's a very well managed store. We have purchased items there, had documents notarized, and brought in many Amazon returns. Today I had an Amazon return that they had to help me with because I didn't have the right QR code. They went through the prompts with me on my app and helped me find the right QR code. They went above and beyond with their customer service to assist me. I truly appreciate their extra effort.”
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“Kathy is the best! Not only is she courteous and professional she's always greeting me with a smile. I'd like to think the United States Post office for having such a phenomenal employee such as Kathy.”