Macy's is an iconic department store offering a first class selection of top fashion brands, housewares, gifts, and furniture. Many customers find good quality merchandise and great prices, especially on furniture floor samples and clearance items, which are considered a great buy. The ability to order online and pick up in store is also appreciated. Some customers report excellent customer service experiences where staff go above and beyond, providing helpful recommendations, checking stock, and ensuring a valued experience. However, experiences can vary by location. Some stores are noted for not having enough cashiers, leading to checkout delays, while others may have a limited selection, including for plus sizes. A lack of floor presence is sometimes mentioned. On rare occasions, there have been serious issues with store credit accounts, though this is not reflective of every customer's experience. Overall, it remains a go-to store for many who hope the location remains open.
Macy's North Redondo is decent place to buy a gifts or a new workout outfit. Dodgers gear too.
September 2025
Love it here. The ladies give my daughter perfume samples and communicate with her. Men's cologne section the employees are always friendly.
September 2025
I came in to buy a suit and was helped by Andrew in the Men's department. Couldn't have asked for better customer service. His positive attitude was very refreshing and his help was invaluable. I greatly appreciated his assistance and look forward to returning in the future.
