Macy's is a well-known department store with a long history dating back to 1858. It operates over 740 stores across the country and also offers online shopping. Macy's Rogue Valley Mall features a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers can find a variety of clothing, shoes, housewares, gifts, and furniture in select locations. Many reviewers appreciate the calm and comfortable shopping environment, especially during less busy hours. Staff are often praised for their kindness and helpfulness, such as assisting customers with accidents or providing recommendations. Shoppers enjoy the good quality of merchandise, including seasonal clothing racks with out-of-season but still nice and affordable options. The men's section is popular for its colognes, with some stores offering samples. The fragrance counters are also appreciated for their friendly service and assistance in finding favorite perfumes. However, some customers experience disappointment when specific items, like certain fragrances or products, are out of stock. During holiday seasons, Macy's decorations and music enhance the shopping experience, making it festive and enjoyable. Overall, Macy's is seen as a clean, peaceful, and friendly place suitable for window shopping, family outings, or finding quality products.
Nazma at Del Amo Mall Macys was very, very helpful, kind, courteous and professional when I visited the store. She is an example of true customer service which is hard to find these days.
February 2026
Nice store, very nice sales woman in the jewelry department.
December 2025
Lots of parking. Staff is very courteous. Can't understand the logic behind a separate men's department, a distance from the regular store ???? Other than that, great options in the women's section. Reasonable prices
