“Recently I found myself in a bind when my headlight went out in my Jeep. I first went to Autozone where they would not help me so I came to O’Reilly Auto Parts on El Camino in Redwood City where Taylor went above and beyond his duty to help me with my problem. I will continue to come back to this store for the amazing customer service. Thank you Taylor. I am grateful for your help.”
“Helpful guy up front... Didn't seem to mind that I showed up at 4:40 when they're online hours said they were open until 5:00, but someone popped in from the back to inform me that the sign on the door said 4:00... Guess I'm just lucky that the door was unlocked but customer service is about doing the right thing.. so thank you.. PS fix your online hours ;-)”
“first time at this shop. very nice. In a nice industrial area. Carlos helped me with my caravan's battery issue. he tested it and it was bad battery. Then found me a brand new battery with 5 year warranty and installed it. Very cool and helpful dude. I would highly recommend this place. I also think the cheapest price for brand new battery in town! they are generous and helpful. Thanks again Carlos”
“A great place to pick up just about any spare parts for your car. I’ve gone there more than once, and the service is always fast and accurate; if a specific part isn't in stock today, they’ll have it ready for you by tomorrow morning—sometimes even at a nice discount. I definitely recommend it!”
“i would like to thank Kristopher for his help on replacing a battery for me, i recently had surgery which prevents me from lifting heavy items but this man here went above and beyond all while it was pouring rain outside, i had also purchased the battery at a different oreilly that refused to help me so i came to this location and every time i am always offered a helping hand here so i want to give my gratitude for his compassion and being such a huge help. Thank you guys!”
“Anela was extremely helpful! One of the best if not the best experience I ever had while looking for parts. She went above and beyond! I live in Tennessee and my local store was closed, so I called half way across the country, and she helped me every step of the way! If I wasn’t already a dead set customer of oreillys, I am now! Thank you!!!”
“I've come to O'reilly's on multiple occasions for a variety of things all related to cars obviously. I've always found those items I need whether it's oil, additives, wipers and even batteries. The great thing about this place is the very helpful folks behind the counter. They know exactly where things are and what things you may need or they recommend. This place is tucked away but since I'm familiar with San Mateo, it's a simple and convenient to get to. Always friendly and helpful. #TheBrokerWithAHeart”
“I feel this store is on the smaller side, I went in looking for a few products for car maintenance. I was able to find one item i needed, but other item i needed to order online. Staff was helpful and answered my questions.”
“I need a battery at the time. I went in. There was two young men, very courteous. They were attentive to my needs. They made sure they explained everything and they installed it for me.I only had to wait for about 20 minutes for them to install. In and out.”