“I messed up and booked the wrong pickup date for my rental. When i arrived the gentleman on the counter was super helpful in rearranging my booking for me and getting me into the truck i needed right away; all while being cheerful, polite, and 100% customer focused; making no attempt to take advantage of the situation like most rental car companies would do. 10/10 experience”
“We rented a reefer truck for a community event. Marcy checked us in promptly and efficiently. After we drove the truck home, I had to call Marcy for an assistance with the refrigeration activation. She patiently walked me through the process via facetime. Drop off of the truck was a breeze also. Thank you, Marcy!”
“Shout out to Antonio for his exceptional customer service. He provided clear and detailed price/size options for our client with a high level of professionalism. We had a lot of back and forth and unexpected occurrences with the movers and customer on site, but he handled it all calmly and respectfully. I really appreciate the service we received today.”