U-Haul of Richmond offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, and hitch installations. The staff is friendly, helpful, and knowledgeable, providing excellent customer service. Customers appreciate that the team is well-organized and courteous, often assisting with carrying items and making the process smooth. Even during busy times, such as early Sunday mornings, the staff manages efficiently. Customers have praised specific employees for their reliable and spectacular service, highlighting a positive experience with quick assistance and good prices. The location also accommodates special requests, like after-hours hitch installations. Overall, U-Haul of Richmond is known for its friendly staff, helpful service, and comprehensive moving solutions, making it a trusted choice for both small and large moves.
I love this location. Have used it twice now. Very friendly, helpful, courteous staff, quick and easy check-in and drop-off (facilitated by amazing staff), friendly clients to chat with in line! Overall just a lovely experience.
July 2026
GREAT CUSTOMER SERVICE HERE, KEEP UP THE GOOD WORK.
July 2026
My vehicle was ready and very clean. More than a quarter tank of gas would have been good but OK. Every staff I interacted with on pick up and return was very polite, precise, timely and friendly. Very good experience.
