The UPS Store in this location is known for its exceptional customer service, with a single staff member who consistently exceeds expectations. Customers praise the employee, Cynita, for her polite, helpful, and humorous demeanor as she efficiently handles both package shipping and live scan services. Compared to other UPS Store locations, this one stands out for its high-quality service. Customers are often willing to go out of their way to use this particular store, as they have found the service to be vastly superior to that of other branches. Particularly noteworthy is the service provided by employee Sunday, who is described as a "sweet, welcoming woman" who truly cares about her customers. She was able to quickly locate a misplaced packet, demonstrating her attentiveness and problem-solving skills. Customers also highlight the outstanding assistance provided by Lisa, who is praised for her positive attitude, extensive knowledge, and ability to find solutions to any issue. Lisa's exceptional customer service, including helping a customer find the perfect packaging for a fragile item, has earned her high praise from those who have visited the store.
The woman behind the counter was unhelpful and very critical of anything we would say and she took everything that we said as a personal attack on her and her business. Even though we were just trying to help. This store also charges a dollar for a piece of tape unlike the store to the South
July 2025
Five star is only for their single employee….Cynita was awesome…..she was handling packages as well as live scan single handedly….very awesome, polite and funny…. Store only had one staff but that staff was awesome….
December 2024
Came here to notarize documents for a car purchase.