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“I recently had a negative experience speaking with a customer service representative at Modesto branch. The call service teller was rude and not helpful at all. She suggested options I had already explained that I tried. I called the San Jose branch and spoke to Fernanda that was extremely helpful, she listened, and helped find a better solution. I greatly appreciate her help. Thank you Fernanda! You're the best. The Modesto branch could definitely use training from Fernanda.”
“After having several horrible experiences at the Ceres branch, I am very happy to say the only reason I am staying with the bank is because of the Oakdale branch. They are very friendly. I don’t need to go in much but we have a small business that sometimes we need to deposit $ into our personal checking. This branch doesn’t hold our checks. I understand doing for large amounts or when its a new payee on the check, but if it clears no problems there’s no reason to keep holding checks under $2k. Also, there’s good energy when I step into this location & everyone is so friendly!”
9AM - 1PM 2 - 5PM
4623 McHenry Ave B, Modesto
Credit Unions
“This location is great. Christina is awesome, very nice and very efficient. Never busy and they're always really quick. Very helpful with getting accounts started or getting an atm card. Much appreciated!”
“Been with olcu for 30 years and recommend this credit union for all those looking for excellent personal service for all your banking needs without all the hidden charges and fees the big banks bleed out of you, 5 Stars but would gladly rate it higher.”
“I just wanted to say thank you to Mocse Credit Union and specifically Jenessa for helping me with my auto refinance and debt consolidation loan. I have been turned down by multiple institutions because of the credit decisions I made when I was younger. Jenessa explained everything and got her team to have me approved and assisted in offering me lower payments and interest. I will definitely recommend this business to my friends and family in the future! Thank you Mocse and Jenessa!”
“I had really great service from Esther. Signed up and they had many different options,great followup and professional service. I like the branch.Negatives 1-closed on Saturday(not even short hours, like a 9am -12pm. Valley First is open 9am- 1pm on Saturdays.2nd- they do not have same day ATM cards to be made for customers, Valley First does.The debit cards take 7-14 days to get to a new customer.The technology is there, they just need to step up to the new technology.I would advise to grab some extra cash in case until card comes in.”
“I've been a member of valley first for many years. They've always been very helpful. I've even purchased a few cars with them And it's all been great”
9AM - 5:30PM
1419 J St, Modesto
Credit Unions
“I called and spoke with Michiko in Customer Service. He was so professional and patient with the requests I made. The requests I needed required further research. He forwarded my requests and received a call from the research team with the answers I required. He was amazing.
Liz Oliveira”
“First time with valley first ,we had a great experience here from the first phone call and conversations we had with assistant branch manager Marco partida at Turlock ca branch bank ,was very helpful to open us an account! we are grateful and appreciate the all the time they took to help and everything they have done going above and beyond for us we thank you Marco Partida and Michelle Tim’s ?for your time and effort !! ?”
10AM - 5PM
2001 McHenry Ave Suite F, Modesto
Credit Unions
“Michael was the best I could ever ask for he needs a raise or a management position he made me feel like a friend and made me feel okay about my financial situation. Never let this man go he is a great asset to golden one business.”
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“I had been banking in SHFCU for the last 19 years, and I think it's about the right time to show my appreciation to the staff here in Patterson. Susana, Maria and Leticia are like family to me. They are courteous, kind and accommodating. I never had problems in all those years I had been banking with this small credit union bank. They are my favorite neighborhood bank!!! Thank you beautiful ladies!”