Altura Credit Union

Banks, Credit Unions
Hours: Altura Credit Union is a financial institution that has received positive reviews from its customers. The staff at Altura Credit Union are described as friendly, helpful, and attentive to the needs of their clients. One customer, Alexandra, was able to reopen an account that had been closed due to overdrafting. Another customer, a supervisor, assisted in keeping an account open and approving a credit card application, despite issues with the credit card department. Several customers have praised the service and professionalism of the staff, particularly Emilio Arteaga, Jr., a Financial Sales Representative, and Karen Barrios, a Branch Service Lead. Emilio Arteaga, Jr. was commended for his calm and professional approach in helping a customer upload a crucial document just before the branch closed, ensuring that the customer's offer on a house was accepted. Customers have also appreciated the staff's willingness to answer questions, explain account options, and provide information about other financial services, such as auto financing. One customer, who had a negative experience with another bank, was impressed by the welcoming and helpful atmosphere at Altura Credit Union and the staff's genuine concern for their situation. Overall, Altura Credit Union is described as a credit union that provides excellent customer service and a positive banking experience for its members.

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1. Riverside, California