Best Buy is a retail store that offers a variety of electronics, appliances, and tech products. Customers generally find the store helpful and capable of providing what they need. Many appreciate the quick service, friendly staff, and efficient checkout process, often with delivery options scheduled shortly after purchase. However, some customers have experienced issues with staff availability, noting that employees are sometimes not present in the appliance department or do not offer assistance when needed. Others mention that staff members can be unhelpful or unprofessional, with some reports of staff behaving inappropriately or making assumptions based on race or appearance. Inventory shortages are also a common concern, as customers often find that the store does not have the items they want in stock. Overall, while Best Buy is known for good customer service and helping customers find the right products, there are areas for improvement, especially regarding staff presence, professionalism, and inventory management.
They were extremely helpful. I live in hemet but the best buy here didn't have time to help me I ask twice for some assistance. I finally told them I would go someplace else and spend my money since they didn't want it.
July 2024
Great service. Wife and I were helped right away by a customer service representative. Not rushed or pushy pushy sales. We shopped and got the refrigerator we were looking for. Quick checkout with warranty and deliver date set just 3 days later.
July 2024
This best buy had what we needed and had helpful staff
