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“I frequent this branch a lot and need to make a shout out to employee Diangelo Andrews. This guy is always happy and friendly and efficient. Always positive. You don't often see that at a bank and I appreciate it.”
“I've been a member since 1994 and it is honestly the best bank I have ever done business with. The staff is always very helpful and their customer service is top notch! I highly reccomed this bank.”
“I have had several fraud alerts and had to go in the bank to resolve the issue. The tellers are extremely helpful and always do their best to fix the issues that occur. The tellers are super friendly.”
“Umpqua bank is one of the best banks I’ve ever had the pleasure of doing business with. It was so good to see them in business down here in California when I moved here from Roseburg,OR.”
10AM - 5PM
741 Pleasant Grove Blvd Suite 100, Rocklin
Banks
“This branch is amazing and helped me during a very difficult time when my mother had a terrible health situation and had her identity stolen. Despite having all the legal documents the Douglas location refused to even speak with me. The teller at the Pleasant Grove location made sure someone sat down and heard me out. Nicole was a saving grace and I am so grateful for her help through those months of getting all my mom's papers in order. It was one of the most stressful ordeal I have ever been through but I am so glad this stores staff was there so things didn't get worse.”
“Came here today and I haven't had a bank account in a few years and I had went to Bank of America first and they said I needed to make an appointment first so I headed over to Chase and a worker here set me up with Art and he helped out!! I'm a college athlete so it was super informative!! He showed me how to access my credit, make deposits, and use the mobile app!! I am beyond satisfied and impressed with his service and the overall service at this location. Made me feel comfortable and it felt like more than a banking experience it definitely felt like a new step into my future!! Thank you again Art!! I will definitely be reaching out to him when it's time to get a credit card.”
“My wife and I have been members here for over 30 years. The Rocklin Branch is our local branch, it has had some turn over recently but remains friendly and helpful. We have been really happy overall with First US Community CU.”
“Thank you so much to Kelly! I opened a new account a few weeks ago and was not told by the customer service over the phone that my checks would be held for 2 weeks once I deposited it. I was stuck with none of my funds for 3 days because of this. I called and Kelly answered with a bright and happy tone and fixed my issue within an hour. Thank you so much to Kelly to being on it and being willing to help and not just pushing me off like others did. You're appreciated!”
“Josh V. is absolutely the best banker to see at this branch. He can handle anything including business accounts. He is very polite, funny and courteous. Bank of America is offering very competitive business accounts currently.”
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“I’d like to give a shout out to Katrina for her phenomenal service. She went above and beyond to address my company banking needs. She makes driving over 10 miles to this Wells Fargo Location well worth it!”