The UPS Store #6739 in Rocklin is a friendly and helpful business offering a range of services including printing, document finishing, mailbox rentals, notary, packing, shipping, and freight. The staff are consistently described as knowledgeable, efficient, and willing to go the extra mile to assist customers. Many reviews highlight the welcoming attitude and patience of employees, even during busy times or late in the day. Customers appreciate the staff’s helpfulness, especially when handling complex tasks like Amazon returns or packing shipments. The store is praised for its clean, organized environment and the positive attitude of team members, with specific mention of staff members being kind, helpful, and working smoothly under pressure. Overall, the store is seen as a reliable, customer-focused location that values politeness and patience, making every visit a positive experience.
Love the employees here! Always cheerful, helpful, & professional!
August 2026
Usually a good experience. But sometimes you get a lazy associate with no customer service skills. They’ll make a 2 min process 10 min
December 2025
The reason for this rating is there was only one staff member on duty handling a complicated order. The poor gal had about 8 customers waiting. I used the self service option and was out in a flash.
