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“I’ve worked with many rental car agencies throughout my career. Enterprise continues to impress and the Corby Avenue location in Santa Rosa is the best I’ve ever worked with. Matt has been my go to person and is professional, friendly, understanding, and kind. Thank you, Matt for all of your help and making this stressful time easier to manage.”
“I had a very good experience Lars . Reppin explained everything very clearly ,he Was quick did not waste my time. I would recommend.him and the dealership to anyone thank you”
“The staff in Petaluma, CA, especially Justin, were all very helpful. Justin picked me up at the Amtrak bus stop and three days later another gentleman drove me back to the bus stop after I returned the car.”
“Eric Hernandez provided exceptional customer service and truly went above and beyond to help resolve an issue that had become stressful and time-consuming.
What stood out most was his professionalism, patience, and, above all, his follow through. Eric didn’t simply say he would help, he took ownership of the situation and stayed with it until everything was properly resolved.
His attention to detail, responsiveness, and genuine willingness to help demonstrated a level of diligence and integrity that is becoming increasingly rare
. He turned a frustrating experience into one that felt manageable and provided a tremendous sense of relief
. Eric is a true asset to Enterprise Mobility and an excellent example of what outstanding customer service should look like.”
“I have been going to Freeman Toyota to have my RAV4 serviced for a couple of years. I switched to them after I had a horrific experience at another Toyota dealer in Sonoma County. I have been very happy with them. Johnny G, Service Advisor, is great to work with. They are courteous, efficient and competent. I had my brakes done recently for a fair price. I would definitely recommend them for Toyota service.”
“As a travel nurse, I rented a car as soon as I arrived in Santa Rosa, and this was truly an experience I had never had before. Rene was incredibly kind and welcoming and took the time to explain everything clearly. The entire process was smooth, comfortable, and stress-free. I genuinely appreciated his professionalism and care. Highly recommend.”
“THANK YOU SO MUCH TO JOHNNY AND SEAN AND EVERYONE IN THE SERVICE DEPARTMENT!!!!! They were able to teleport the parts and fix my car all in one day!! I can't thank y'all enough for getting my baby back to me on such short notice and right before the holidays. You all are truly amazing. Thank you!!!”
“Hertz Petaluma is great. Both Raul and especially Sam are very helpful and professional, fast and Sam is fabulous at solving a problem with great customer service”
“Hi, I highly recommend Rene at Budget car rental. Rene was able to rent me a car at an amazing rate with No reservation. I walked across the road from Santa Rosa Transmission Car care and rented a vehicle with No hassle and I was able to return vehicle earlier than expected and Rene was fast with the return and a refund for early return. I really appreciate how he explained to me everything about the policy and was really fast, No wait time or anything. Thank you Rene!!!!”
“Thank you, Dylan, for the amazing service! You made everything so easy and stress-free. Top tier customer service and satisfaction! From cali to Texas! The car was super clean, smelled fresh, and drove perfectly. Hands down one of the best rental experiences I’ve ever had. Highly recommend and will definitely be back!” 🚗✨”
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“They were such a great help! Luca was especially helpful. Made sure I got my car fast during pick up and drop off. He went over everything with me and made sure I felt confident in my decision. Great and hard working!”