Car Rental in Santa Rosa, CA

21 locations found near Santa Rosa
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“Antonio and Ian were extremely helpful, professional, and patient with my questions as a first time car owner. They made the process of purchasing so smooth, helped me make sure I was getting the best deal possible, and made sure I understood everything I was signing. I would definitely recommend purchasing here, it's an all around great dealership with wonderful staff/salespeople!!”

3.8 Good218 Reviews

“honestly, the best customer service experience I've ever had at a dealership. Johnny Greenblat made me feel super welcomed and right at home. I would definitely recommend anyone with a Toyota to come here!”

3.7 Good116 Reviews

“The manager Geo saved the day! I called to make a reservation and the central line gave me all incorrect information and did not deliver my car in time. The manager Geo at the local office WENT OUT OF HIS WAY to fix things and make them right for me. I will only come back to enterprise bc of his customer service! Wow!”

3.9 Good61 Reviews

“Wonderful, professional, friendly and super helpful staff. My rental car was clean and everything went smoothly. I was even given a personal tutorial for operating a Tesla as I had never driven one before. Excellent service!”

3.8 Good69 Reviews

“I rented a Kia Soul from the Avis Sonoma County Airport. The pick up and return was quick and easy. The people were friendly and efficient. Would definitely recommend Avis and this location.”

4.3 Superb26 Reviews

“This is my second time renting from this location. We really appreciated the staff, and how efficient they were throughout our entire experience. We got text notifications checking on how our rental was going from Ryley over the weekend and had a smooth rental process from start to finish. We were taking a vacation, and the gentleman at Enterprise helped start our vacation off great, and completed it with no worries. Couldn't ask for anything more! Great job Jason, Ryley, and Nick! This is why I keep coming back to enterprise for over 10 years.”

4.2 Good28 Reviews

“I recently had the pleasure of renting a car from ACE Rent A Car, and I must say that the experience was made even more enjoyable thanks to the exceptional service provided by Meranda. From the moment I walked into the rental office, Meranda greeted me with a warm smile and a genuine willingness to assist me in any way possible.Meranda's thoroughness in explaining the rental process was truly impressive. She took the time to go over all the necessary paperwork and ensured that I understood the terms and conditions of the rental agreement. Her attention to detail gave me confidence that I was in good hands and that my rental experience would be hassle-free.What amazed me the most was how quickly Meranda processed my rental. Despite a busy office, she efficiently handled all the necessary paperwork and had me on my way in no time. Her efficiency was a testament to her professionalism and dedication to providing excellent customer service.The return process was equally as simple and stress-free, thanks to Meranda's guidance. She patiently walked me through the steps, making sure that I understood the return procedures and ensuring that I didn't encounter any unexpected surprises. Her friendly demeanor made the entire process feel effortless, and I left the rental office feeling satisfied and grateful for the outstanding service I had received.Overall, my experience with Meranda at ACE Rent A Car was nothing short of exceptional. Her wonderful attitude, thorough service, quick processing, and simplicity of the return process truly made a difference. I would highly recommend ACE Rent A Car to anyone in need of a rental vehicle, and I am grateful to Meranda for making my rental experience so pleasant and hassle-free.”

3.8 Good40 Reviews

“Literally, so easy. I booked through Priceline and had zero problems. The Santa Rosa airport is so tiny that you're from your gate to the desk in mere minutes. I was quickly checked in and was able to grab my car in no time. The cars are parked just outside of the airport and I was out in no time. I was assigned a 2023 Jeep that it was in perfect condition. I also appreciated it had an extra wipe in there for extra clean comfort! I was super impressed with the car I was assigned and had a great time driving through the rolling hills of wine country.”

4 Good27 Reviews

“THANK YOU SO MUCH TO JOHNNY AND SEAN AND EVERYONE IN THE SERVICE DEPARTMENT!!!!! They were able to teleport the parts and fix my car all in one day!! I can't thank y'all enough for getting my baby back to me on such short notice and right before the holidays. You all are truly amazing. Thank you!!!”

3.4 Good125 Reviews

“I haven't used this company, but i know the owners and they are wonderful, compassionate people and very knowledgeable about handling the various issues and situations that come up in this business. I highly recommend Transport Care!”

4.4 Superb9 Reviews

“Not a lot of recent reviews for this location so I thought I’d put in my 2 cents. I rent from this location multiple times a month and have nothing but excellent service. The one time I got a vehicle with an issue (alignment was off) it was swapped out within 10 minutes. Billing has always been perfect. Cars have always been clean.”

3.6 Good10 Reviews

“No problems renting a car, they were not able to provide me a car with a working GPS the day I needed it and I was counting on that as my drive was taking me out of town and I was not familiar with the area so the guy at budget rental upgraded me to a new Cadillac to drive for no extra cost since they could not give me a GPS that day. So it ended up being a nice ride regardless of having to stop directions.”

3 Average44 Reviews

“We needed a truck to quickly move items from a storage unit. Staff was very matter of fact, efficient, and helpful. They recommended a van when trucks weren't available, price was good. Everything proceeded well with no hitches - full tank, quick walk around, and efficient and timely return. One thing is Google Maps has the entry on the wrong street. Enter from Santa Rosa Avenue. The shop was spartan, downright dirty restroom but functional. They do not allow after hours drop off returns and no key drop. The neighborhood is industrial and didn't appear to be the safest. Overall, a good experience, with excellent service.”

2.9 Average18 Reviews

“I had a very positive experience renting from National at Santa Rosa airport. The staff was friendly, and rental lot is very convenient. I also looked at some of the negative reviews, and completely understand those who express frustration when a reserved car is not available. Not defending National, but I travel a lot and recognize the difficulty on their part in ensuring the right amount of cars are available on any given day. I've been stuck with few or no car options at some very large airports, and can imagine how much more difficult it is for National to ensure cars are available at a small location where the pool is so much smaller. In my case, the car model type I had reserved was not available so the Manager quickly jumped in and gave me an amazing upgrade, no hesitation. The car was awesome, and the Manager followed up during my trip via text to make sure everything was good. Their responsiveness really turned a good trip into an amazing one.”

2.7 Average16 Reviews

“The folks at the airport in Santa Rosa were amazing!!! They were very helpful and certainly wanted to make sure everything was right. We had a clean car and a wonderful experience.”

1.7 Poor16 Reviews

“I’ve been using Smith’s Rent-a-Car on Santa Rosa Blvd since 2017 and they are a really solid, local rental company. Every time I have been in a pinch and needed a car or UHaul vehicle, they were able to help me out. And they were super-patient with me when I had d*** questions about where the gas tank was and trouble locking the U-Haul cargo van I rented (spoiler alert: it was me and not the van that was having trouble). I highly recommend them as a good, reliable local vehicle rental business.”

2.4 Poor141 Reviews

“Rented it through Kayak, didn't realize that they weren't located right at the airport, had to get an uber. I was worried about this place after reading soo many bad reviews, but I had no issues, I used my own insurance rented a car for 5 days. When they took pictures I asked them to send it to my email as well. When I had to return the car it was Saturday with no parking spots and no one on site, I was worried about leaving the car until Monday, I took pics of everything including full tank of gas and mileage. I received a receipt that everything has closed out on Monday, no extra charges, no issues.”

1.8 Poor46 Reviews

“I've used Zipcar for 15+ years, and always find the cars clean & working well. Great customer service, too. I almost always get a live human within 30 seconds of calling, and they always solve my problems well, sometimes even when it's my own fault (e.g., helping me unlock the car after I've gone over the deadline and shouldn't have access anymore, so that even though there's a late fee, I can at least extend the reservation and drive home!) Got rid of my car because there were always several Zipcars closer to my house than I could ever park my own car!”

1.3 Poor123 Reviews

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