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“Walked in today just to take a look at cabinets that could be used for different things in the dining room area and living room furniture.
We walked out finding everything we needed! Irene was very helpful and oh so patient with us. She was an absolute pleasure to work with!”
“I was greeted with professionalism as soon as I walked in the building by Aristotle.
I think he went above and beyond with his customer service but maybe not I've never shopped at a mattress store before ,I think I maybe tried 10 different mattresses, thank you so much for helping me choose the best mattress that fits my body and sleep pattern thank you.”
“Miguel was very professional. He was polite, and patient. Even though I disagreed with my wife on whether to buy a queen size or a king size bed, Miguel listened carefully and let us work it out. I bellieve he is a quality Mattress Firm salesman.”
“Scott at Mattress Firm in Petaluma was absolutely wonderful! He went above and beyond from the moment we walked in. He was friendly, accommodating, and incredibly patient as I tried out several beds. Because I use a wheelchair, the process takes a little longer than most, and Scott never once made me feel rushed. He took his time, made sure I found exactly what I needed, and even got me some great discounts. We were there for about an hour and he was kind and attentive the entire time. If you're looking for someone who truly cares about the customer experience, ask for Scott. You won't be disappointed!”
“We couldn’t be more pleased with the mattress from the Futon Shop and with the customer service that we received! The Pure Comfort mattress is a dream, we are sleeping soundly like never before on this so comfortable, organic mattress! Christopher provided wonderful customer service, answering all of our questions and guiding us to the best mattress choice. He is so patient and knowledgeable, we are so grateful for his expertise! Victoria stayed after hours to make sure that our order was placed! We appreciate so much the environmentally friendly and healthy products that the Futon Shop is making available, thank you so much!”
“We had a great experience choosing a mattress today. We had visited another store but it didn’t have what we were looking for. We were pleased to find what we wanted at Mancini’s. The mattress was even on sale and the service was helpful without being pushy. They didn’t mind that we spent a great deal of time lying on the beds to find the ideal one. I can’t wait to try out the new mattress once it arrives!”
“The owner Jack provides incredible customer service and makes everyone feel welcome. . If you are looking for furniture in the area ,Wine country Fine Furniture is the place to see.”
“This place had the best selection out of the four places we visited this week. We found the sofa bed loveseat we'd been looking for. He was helpful and multi-tasked (so often we saw staff was busy and they couldn't even acknowledge we were there) He knew the measurements of the sofa from the top of his head as well as available colors. We paid a fair price that included delivery. We could have maybe found a little less expensive online but my mother-in-law got to sit on it and decide it was good. Being able to come and try sofas out in person was priceless. He was so kind and a pleasure to work with. Great store.”
10AM - 6PM
3480 Industrial Dr, Santa Rosa
Mattress Stores
“I had the pleasure of working with Kaitlyn. She was very informative on inventory, and helped us find the perfect pieces for our home! If I could give more stars I definitely would.”
“I had a great return experience with Johnny bravo. Caring about my needs for fixing back pain and my bed needed to be replaced. I give 1000 stars and I will continue to support this branch. I drive from Petaluma and it’s all worth the excellent service”
“This store and business owner is top notch! He has gone above and beyond to help my home feel comfortable for my family! Estavan is generous, kind, friendly and very helpful with the moving process! Thank you again for the help! We’ll be referring you to others and when we get a bigger home- we’ll think of you for bigger purchases!”
“We were so happy to find Lori during our search for a new mattress over Memorial Day weekend. I emailed her and she got right back to me to set up an appointment the next day. During our visit she walked us through the various options with no hard sell. We went to several other stores, but we ended up back with Lori and got a great deal. To top it off, she and her son hand delivered our new mattress! We'll definitely go back when we need a new one!”
“Sales rep was professional and knowledgeable. The buying experience was very easy and a pleasant experience. Delivery was slightly early, they were quick and professional.”
“Vast, sprawling outdoor mall. I needed to have Google Maps direct me to the business I was looking for. The thing is huge and has many, many businesses. It is very clean.”
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“Jaden, exceeded my Expectations for Customer Service. He listened, made eye contact, responded, and Demonstrated What I wanted to See, Feel, and Touch and Experience. Rather than Being a Typical Salesman, he Partnered with Me, Guiding Me, such that I could Make a Choice, and Purchase. Jaden is at the Santa Rosa Store as well as the Rohnert Park Store depending on his Work Schedule. Thank You, Jaden, and Mattress Firm.”