“Isiah is the best! It was a busy day and they were understaffed, but he made sure everyone was taken care of in a timely manner. He gave me the information I needed in order to decide on a new phone and the accessories, as well as transferred my information to my new phone. He did all of this while helping 7 other people who came in the store and was kind and courteous to everyone!”
“Niko made my experience really easy. I had to go in to trade in my phone from a trade-in and he got it all taken care of. He printed the label for me. Told me exactly where to go which was nearby and he even had a box for me so it was a really smooth experience and it was perfect amount of friendly”
“Sean has been very helpful the things that I have trouble with he has gone over very carefully and I understand now how to use my phone better and I feel better about the experience”
“Thank you Yarra for the amazing customer service, and for helping me with my new phone. I deff recommend coming to this location. Super accommodating and efficient.”
“I have purchased my last 3 iPhones at this store and have Always been very pleased with the service and the help. It’s a great ?? place and the staff is awesome”
“Long overdue review! I was in in December of this year and was given exceptional service from Jonathan Moreno, as well as, the manager on duty. Upgrading my phone was a seamless process and I was handled with professionalism and kindness.”
“This was above and beyond any cell experience I have ever had! Gerardo was so kind and patient and professional and made the whole experience actually...fun. I know!!! Fun in a cell phone store! 10 stars .”
“I had an issue with my bank that complicated the process and they worked with me to get me out the door and set up successfully with my new phone. Much appreciation to Mareyanna and Shawn for their patience and exceptional service!”
“They were very helpful and knowledgeable! Also super nice. Got new phone and needed to transfer all old to new and get a number of accessories for new phone! Explained everything so I could understand it. Very professional!!”
“When selecting to back up my iPhone, it wiped out my contacts,, notes and user info! I was frustrated and went to the store for help! I received assistance from Luis who was patient and kind in resolving my phone issues! Luis is amazing!!!!☺️”
“My family and I had a very satisfactory experience with the customer service at this location. Joaquin. G, was very patient and polite in answering all my questions and helped me get a new phone in no time. The young lady who was also present on 8/31/22 (please forgive me I'm not the best at remembering names) was very kind and sweet with my daughter. If we ever need another phone we know exactly where we are going. Thanks again you two, you both deserve a raise.”
11:00 AM - 7:00 PM
301 S McDowell Blvd Suite D, Petaluma
Mobile Phone Accessories
“Aidan was a huge help, great customer service. Went in with my phone and a technical question, he looked at my phone, demonstrated what needed to occur to resolve the issue, and I was out the door in less than five minutes!”
“My family and I had a very satisfactory experience with the customer service at this location. Joaquin. G, was very patient and polite in answering all my questions and helped me get a new phone in no time. The young lady who was also present on 8/31/22 (please forgive me I'm not the best at remembering names) was very kind and sweet with my daughter. If we ever need another phone we know exactly where we are going. Thanks again you two, you both deserve a raise.”
“Vinka is amazing. I really appreciate the fact that she was very understanding and was willing to hear my frustration about my circumstances and actually understanding that it wasn’t directed to her. It’s the main reason why I love living in cali. Aside from that she helped me not once but twice in the same day. Although things didn’t go as I wanted to but that’s life and out of her control however, she still managed to be able to be informative, provide me further instruction fr I had to go to another store. After that she helped me again because tao stores/dept didn’t help me at all. I returned back to the same natural pretty associate vinka /vikna and she helped me again. She came up with options, she assessed multiple issues from other employees fix them without having too. Gain more information when necessary to the manager but did more of it on her own. This stores deserve a little more credit. I appreciate her service for she also helped me gain a resolution regardless of what I initially wanted. Aside from that, her plan ended up better even though I have to pay a little more. 5 star !!!”
“The guy that helped me at this boost mobile he was very good and fast I was only there for many 15 minutes maybe less I saw this phone company before and I finally decided to give this phone company boost mobile and I am very impressed by the service”
“Fernando to the rescue! He's a real treasure to the community. Hard to find tech accessories, cords you name it, he has it. Wonderful, reasonable prices. He has helped us multiple times and done superb work. Highly recommended.”
“To whom it may concern: Santiago is very professional employee, I known him for three years and I believe he will go far with your company ( Cricket). He knows his technology and he is a hands on employee. I truly believe in him. Sincerely, Karren Brock”
“Came to this store to try and apply my military discount to my account. Once line was not letting me do it. Javier hooked it up for me bypassing the error in the system. Thanks Javier for you profesional work!”