Victra is a Verizon Authorized Retailer located in Santa Rosa, CA, dedicated to providing an excellent experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, and accessories, along with knowledgeable and friendly staff. Customers have praised the professionalism and helpfulness of the team, particularly highlighting individuals like Connor and Brena for their outstanding customer service. Reviews reflect a commitment to understanding customer needs without pressure, ensuring a positive atmosphere. Staff members such as River, Ricky, and Brena have been recognized for their kindness, patience, and technical expertise, especially during busy times. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable manner, making it a go-to destination for wireless needs in the area.
Eduardo is a consummate professional. He made the tedious process of obtaining a new phone as smooth and simple as possible.
August 2026
Eric was a great customer service agent to work with. He advised me on the best plan for my budget. He patiently worked with me to navigate the transfer of my number from AT&T to Verizon. And he was a very friendly guy.
August 2026
So helpful and answered all of our questions with a smile!
