Victra is a Verizon Authorized Retailer located in Santa Rosa, CA, dedicated to providing an excellent experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, and accessories, along with knowledgeable and friendly staff. Customers have praised the professionalism and helpfulness of the team, particularly highlighting individuals like Connor and Brena for their outstanding customer service. Reviews reflect a commitment to understanding customer needs without pressure, ensuring a positive atmosphere. Staff members such as River, Ricky, and Brena have been recognized for their kindness, patience, and technical expertise, especially during busy times. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable manner, making it a go-to destination for wireless needs in the area.
Exodus and Jordan worked with us to transfer service from AT&T and they were so helpful we also upgraded my partners mobile phone. I want to acknowledge them for the efficient teamwork and customer service in a timely manner!
July 2026
Edwardo and Exodus were very efficient and effective in helping me. They are patient understanding and great listeners🤩 They deserve a raise👍🏻
July 2026
Jordan was amazing setting up new phone, updated discounts set. Very patient , no rushing sale, explained everything, with senior citizen. I’ve been with Verizon 35 years experience always the best. Easy upgrades to new products Tu for verizon
