Sporting Goods in Rohnert Park, CA

5 locations found near Rohnert Park
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“Just picked up my dune PA12. Awesome service, very knowledgeable, wide variety of kayaks, and kayak accesorries, just a clean and friendly environment. My drive came with a gouge out of the box though, lets hope it's not deep enough past the corrosion resistant paint layer. All in all i had a great experience with my purchase and great outstanding customer service. I highly recommend them to anyone!”

4.5 Superb38 Reviews

“Went in here for a trampoline for the kiddos. Was helped quickly, informed about how to do it. They explained why it was taking longer than normal, because location of the trampolines, and whatnot. I told them. It didn't matter, I had time. Great service, great communication. Easy transaction. Couldn't be happier!!”

4 Good83 Reviews

“Update: I finally got lucky and spoke with Roxanne, a Marmot CS Rep, and with her experience she listened to my order problems and she resolved them in a heart beat. Roxanne explained that the CS Staff was short-handed but they would be getting a dozen newly trained CS Reps next week to assist them. For some reason the XL EVODry Clouds Rest Jacket I purchased over two weeks ago was not available anymore so I asked her to go one size down since my last XL Torreys jacket that I purchased a month ago was a little large on me so a Large size should work well with me. Roxanne was nice enough to expedite my shipping due to all of the problems I've had waiting on my order and I appreciate it very much. I've upgraded my star rating from one to four stars due to Roxanne's quick actions although I do believe that Marmot's management was delinquent in their duties to alert their customers on their website to the delays that should have been obvious that were coming due to the lack of staff in their CS group. I would still rate Marmot's Management with One Star since they stuck their proverbial heads in the sand and ignored their Customer's problems! Marmot began from several friends in the 70's who cared about putting out quality products and providing great customer service. I've purchased tents and bags with the Marmot brand over the years and never had a problem, but I've always dealt with online gear sellers and never directly with Marmot. I made the mistake of purchasing recently directly from Marmot with the following expectations as currently stated on their site: Free 3-Day shipping and free returns on all orders. Terms & Conditions Please note: 3-Day shipping is the speed of the shipping. Orders take 1-3 business days to process before they are shipped. Please consider this timeline prior to your purchase. Marmot if you can't meet the shipping parameters you've stated then by all means update your website to state that it may take 2 to 3 weeks to process your orders and don't stick your collective heads in the sand and pretend nothing is wrong... It's now in the 2nd week and soon to be starting my 3rd week for me and I found out they don't have adequate phone service for any semblance of a Customer Service Dept. When I login to my account it still shows "Processing" whatever that means. Your company needs to take lessons from Patagonia and North Face when it comes to how to run a successful business...”

3.7 Good55 Reviews

“Today 1/19/24 I went into the store and requested a copy of receipt that was 4 years old. I needed it for a warranty claim. The staff and Derek the manager were very nice. He found the receipt, not an easy thing to do and I appreciate it. It made my day. Thank you for your time today Derek I appreciate it.”

3.1 Average225 Reviews