REI is a place for outdoor adventure, whether someone is new or a seasoned pro. It is a backpacker's paradise with a great selection of quality outdoor gear and clothing, including its own award-winning line. The staff are consistently noted as friendly, helpful, knowledgeable, and ready to share their enthusiasm. Many reviews highlight exceptional customer service where staff go above and beyond, demonstrating patience and expertise. The co-op membership is considered a good deal, especially with the annual rebate. REI stands behind all products with a 100% satisfaction guarantee, helping customers get outside to enjoy the trails, slopes, and waterways.
Excellent bike service. Staff were very helpful and knowledgeable. My bike is back running perfect again.
October 2025
So far I got two helmets and two glasses here. I also came here for quick chain links once. Every time I got helped by associates and all the questions were answered. Good experience.
September 2024
Our shoe expert Austin was outstanding! He helped my wife and I find a rare shoe. Austin was very pleasant and informative. Thank you!
