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“I had an excellent experience with this business! They answered the phone, twice, with very friendly help and advice. When I went in today, my transaction couldn’t have been smoother. I highly recommend this establishment……… Good job Foothill Mailbox, Grass Valley, I will be back!”
“This UPS STORE is great. Wairimu helped me with my package on 8/20/25. She is friendly and personable and pretty. Thanks so much for your courtesy and time. Fabulous customer service agent.”
“I went in for a Livescan and Kathryn provided wonderful customer service in spite of being incredibly busy (and on her own) first thing on a Monday morning. Thank you for all you do and nice to meet you!”
“We were looking at a more cost effective printer for our business and needed help determining what our best options were. Adam was able to guide with his knowledge and we are very happy with our choice of printer.”
“It’s the Best customers in the world that come here, I would know?. Come get a Post Office Box here and make it a easy and safe way to get your packages and mail.”
“Everytime I ship mail or packages through here, I've never had them lose a single one. Unlike where I live 30 mins out, this specific location has never given me issues, and for that I am grateful”
“Outstanding customer service and a commitment to friendly small town helpfulness. Postmistress Kim and her staff, Kathi and Sheryl excell. Even the maintenance gal Cindy, has a happy face for everyone.”
“I love the people who work here! They are always so friendly and helpful especially Sam. I come frequently to pick up packages and have had my PO Box here for 2 years. Never have I had any issues with them losing my packages, not being kind and generous with their time. Thanks everyone for all your hard work!”
“5 Stars for Drew who helped me pick out my first printer! He was very knowledgeable about all of the printers and gave me some pros and cons a of each one. I also like how he called me mam which I never hear from other stores. 4 stars for the wait in checkout. Waited about 10 minutes with which isn't horrible just there wasn't a lot of people in front of me and nobody coming to help with the lines.”
“Very poor customer service when contacting by phone; rep could barely speak English. Cannot call or be transferred to the local office directly only a customer service center located who-knows-where, so impossible to resolve the delivery issue. Massively annoying! Yet, when I went to the store in person, everything the customer service rep told me over the phone was incorrect and my issue was resolved very satisfactorily.”
“Visited this post office today to pick up some packages and acquire keys to my mailbox. Was in and out in 15 minutes. The representative was incredibly helpful in acquiring my keys, helping me to update my address and even helped to bring out my heavy package.”
“5 stars for this visit ONLY. An employee named Brian helped me today and he was kind, helpful, and fast. I haven’t been treated this well here in so long I don’t remember because I will do anything to avoid visiting this PO. I am normally met with impatience, eye rolling, and condescension. Why not have this guy do the training!? Thank you for being a positive addition to my day.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“I’ve had a mailbox here for the last few years and could not be happier with this business. The owner is incredibly hard working and so helpful and the staff is great. I’m very grateful to have a safe place for fed-ex, ups and usps packages to be delivered.”