Big O Tires in Sacramento, CA, is known for its legendary friendly service and knowledgeable staff. Customers consistently praise their experiences, highlighting the team's eagerness to help and effective communication. From quick tire replacements to oil changes, the service is described as fast and fair in pricing. The shop offers a range of services, including free alignment checks, tire rotation with oil changes, and thorough diagnostics for various car issues. Many reviewers appreciate the honesty of the team, noting that they have never been pressured into unnecessary upsells or charges. One customer shared a particularly positive experience when they discovered a dangerous tear in their tire. The staff worked diligently to find a suitable replacement and had it installed in less than two hours, showcasing their commitment to customer care. Additionally, another reviewer commended the clear explanations provided regarding car issues, which enhanced their overall satisfaction. Overall, Big O Tires is highly recommended for those seeking reliable tire and auto service, making it a trusted choice for many in the Sacramento area.
They kept me updated and finished when promised. They even stayed a few minutes past closing time so i could pick-up my vehicle that same day.
February 2026
My tire with a nail was fixed in a timely manner, and the staff were all very accommodating.
December 2025
I usually stick to local businesses, but I just got excellent service from Jason at this franchise. Excellent work is what it's all about. I had an unfortunate tire situation right near this franchise location. Jason came out and took care of the situation with efficiency, fairness, and courtesy.