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“Christian is great. He owns the business and he cares about his customers. Mistakes happen and people have bad days but Christian goes above and beyond to make sure customers are satisfied. The store does good work and they are fast. I’ve been here several times and plan on coming back. Thanks Christian.”
“Brought in my son today to replace my broken phone. They still have budget Samsung phones still available. I wanted to thank Fabian and Janette for making the phone buying process quick and smooth. They didn't keep me waiting. Time is important looking after a little one. A36 ain't too bad.”
“The best customer service ever! Marleny is super sweet and helpful. She went over and beyond for me. She was able to get me a cheaper plan w/great benefits! Thank you again Marleny❤️”
“I woke up this morning with my phone acting up, I stopped by another store however they weren't able to help me and I found this location. They were a great help for getting my phone back on track, highly recommended!”
“The guy at the desk was really kind and gave me a big discount and fixed my phone fast! Definitely recommend this place to anyone who needs a quick and affordable repair shop”
“Fabian is the best specialist! He provided high quality customer service to me and my family. Answer all questions and explain everything in a perfect way. Please, promote him! Thank you for your service.”
“Nelli was outstanding! I hate phone shopping and all the corporate sales plan games and switching promotions and general FOMO trickery by phone companies but theyre a necessary evil. Nelli took the time to explain my current plan which had an issue, and he got it worked out with the home office, took the time to break down all of my options since I really wanted to see what was available since we had multiple lines and devices. I had to be clear on it and take notes because I had to explain it to multiple people on our account. Thanks to Nelli for being a professional. I had gone to two other stores and just didn't want to give them my business because of the way they carried themselves and interacted. Everyone at this location was cordial and professional and head and shoulders above other stores in town i went to previously.”
“The staff at this location is what makes it a 5-star review. Many thanks to K. We stopped by during the week and the store was empty. As soon as we walked in, K greeted us and allowed us to let him know why we were there. He did not try to upsell or anything but instead gave us his honest opinion about selecting the best option to save money. He was very genuine. We came in for a usual upgrade but went another route based on K's recommendation. Even though we had to get new phone numbers, the price for the new plan, phone and accessories was VERY affordable. Like i said, he did not try to upsell or push me to pay more than I needed to based on what I was seeking for my family members. He was super friendly and customer service oriented. He was respectable, personable AND honest. He even gave me a heads up about the 1st bill appearing more than what was agreed upon and advised me to just come into the store to get the first billing corrected. And I did just that. I actually waited to write this review to see if everything would go as planned as K had advised.
I came in a few days before the actual payment was due. K wasn't isnt the shop at the time. I believe the other staff member was named Sam (wears glasses, and has semi long hair, well put together as well). Sam was great too! He basically left off where K did for my family and me. I told him what K had advised me the month before and he knew exactly what to do. It was seamless! After Sam fixed whatever needed to be fixed in the system, he directed me to just go home and make the payment online to save an extra $5 if I were to make the payment in store. Like K, Sam went above and beyond!
If you're able to be helped my K or Sam then you're lucky. But based on both individual's performances, I'm sure all the staff that do work there are just as exceptional. Great experience at the W. El Camino Metro PCS location overall.”
“Came from Denver Colorado and my Husband’s phone was not working. Beverly got us in and out with a new phone and transferred everything to the new phone in a fast and timely manner so we could be back on track with our family plans. Thanks for the fast service we thought it was going to take hours.”
“If you go to AT&T, please ask for Justin. He knows what he is doing. He will get you in and out as quickly as possible. He knows his stuff he is the man to go to. He has all the answers.”
“I went into this AT&T store today. I was assisted by Xazavier. He was welcoming, kind, and attentive. He is extremely customer service oriented and understanding of my issue. It was a very pleasant experience. As an elderly person I appreciated his kindness. I will return again with any phone issues. Xazavier is an amazing person.”
“Great cusromer service from Courtney!!! I locked myself out of my phone and she got me back in. She was very professional and took the time to do the research to find the resolution to my problem.”
“When I got referred to this location, when best buy didn't have what I needed.I honestly thought it was a strip club lmao. But no, they just have an incredible selection of every possible phone accessory, you can think of. Very helpful staff and a pleasant atmosphere”
“Everyone was super friendly. I was helped by the sweetest lady, Mikeeya. She was so nice and friendly and she got me into an upgraded plan super fast. What she did will literally save me $540.00 a year.”
“This is the only Boost I've gone to for over a year now and i live over an hour away! When i pay my bill i do it online, but when i need a phone i come here. Kavon hooked it up again! ?”
10AM - 7PM
630 Watt Ave, Sacramento
Mobile Phones
“My family and I purchased iPhones and an Apple Watch. Randy helped us at this location and at the Arden Fair location. He was extremely helpful, professional, knowledgeable and patient with us. Him and the rest of the team provided great service to us and those around. I would definitely recommend Verizon!”
“JENNIFER PERSONALITY WAS AMAZING ! If i could give her a higher review i would thank you jennifer for being so patient ! SHE IS HERE MONDAY THROUGH FRIDAY 10-7pm come check her out ! SHE IS OUTSTANDING !”
“I went to Verizon today to try and get my mom’s TMobile line transferred to my Verizon plan and Valentina Villalpando helped us. She was INCREDIBLY helpful, supportive and informed all throughout the process. My mom was really stressed out about the whole process but Valentina helped make the entire process go seamless and smooth. We cannot thank her enough for her hard work today. Thank you Valentina!”
10AM - 8PM
6005 Florin Rd, Sacramento
Mobile Phones
“The staff in the store is very helpful to pic the right plan for you, Johnny help me very much and very friendly, inform me each and every single step in the process and prepare device for me”
“Annette was so helpful and straight forward. I feel like I received real service for the first time in many years with a wireless provider. I have been with Verizon for 15 years and working with Annette was a breath of fresh air. She deserves a raise!”
“I had a wonderful experience at AT&T thanks to an amazing employee named J. From the moment I walked in, J was welcoming, professional, and incredibly helpful. They guided me through upgrading my phone, explained all the options clearly, and made sure everything was set up perfectly before I left. J’s patience and attention to detail made the process so easy and stress-free. It’s rare to find that level of customer service these days—thank you, J and AT&T, for going above and beyond!”
“I swear to tell the truth, the whole truth, nothing but the truth..
I’m not big fan of kiosk in mall , I always believe they are there just to make $$ , But I was wrong on that , I run to Mobile outfitters did good jobs on my phone , price was decent , better than the other store, good quality, and most of all he care about you coming back, ….
More power to these small business and to the you
Young man working there.”
9 AM - 5 PM
2316 Sunrise Boulevard, Rancho Cordova
Mobile Phones
“Was looking to sell my broken iPhone 12. They bought it for as is. I always come back to The Repair Room because I know they will get my devices repaired and also buy them when I’m ready to upgrade.Would definitely recommend their servicesBest in Sacramento!!”
10:30AM - 6:30PM
4411 Freeport Blvd, Sacramento
Mobile Phones
“I highly recommend coming to Simply Mobile store on Freeport Blvd , Sacramento. ADIL was very great helping me there. He is all about the really the vey best customer service yiu could find anywhere in Sacramento. He has so much patience . I appreciate him so much!”
“Abdul and Hadi were the the greatest in helping me I'm 65 years old I have a hard time with technology the iPhone and I did not get along they help me with exchanges these two gentlemen are experts in dealing with people of my age that are ignorant to the technology and made it very gentle soft landing and good business thank you very much for the training you provided for them and the professionalism that they have thank you Catalina Suarez”
“I took my phone to another repair shop in Elk Grove And they fumbled Every task they had I got my phone back took it to these guys they fixed it within 24 hours and they gave me a better price these guys will always have my business thank you”
10AM - 9PM
1743 Arden Wy, Sacramento
Mobile Phones
“Came in to get an upgrade to a new phone and Jose Osuna made the entire progress a breeze. Helped me out step by step and helped me with all my questions. Incredibly friendly guy and made this such a great experience, definitely recommend this location.”
“Mike and Matthew were extremely patient with me and my family I appreciate them staying a little late to help us set up our services! Will be telling people about this location !”
“EXCELLENT services, I got a GREAT ? "MOTO G STYLUS" and got the best killer deal for it!!!!!! I went here out of the blue; while waiting on my daughter to finish testing down the street from here, it was literally the BEST decision I could ever made :-):-):-):-)”
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“Jonathan! The store manager is AMAZING. Joshua and Ian(?) were there too and were hospitable, professional and kind. Jonathan really made sure I was happy&taken care of without any of the bad salesman energy you’re usually so used to in these settings. He set me up with my options so I could make the best choice to me. Thanks Jonathan!”