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“Christian is great. He owns the business and he cares about his customers. Mistakes happen and people have bad days but Christian goes above and beyond to make sure customers are satisfied. The store does good work and they are fast. I’ve been here several times and plan on coming back. Thanks Christian.”
“Brought in my son today to replace my broken phone. They still have budget Samsung phones still available. I wanted to thank Fabian and Janette for making the phone buying process quick and smooth. They didn't keep me waiting. Time is important looking after a little one. A36 ain't too bad.”
“The best customer service ever! Marleny is super sweet and helpful. She went over and beyond for me. She was able to get me a cheaper plan w/great benefits! Thank you again Marleny❤️”
“I woke up this morning with my phone acting up, I stopped by another store however they weren't able to help me and I found this location. They were a great help for getting my phone back on track, highly recommended!”
“The guy at the desk was really kind and gave me a big discount and fixed my phone fast! Definitely recommend this place to anyone who needs a quick and affordable repair shop”
“Nelli was outstanding! I hate phone shopping and all the corporate sales plan games and switching promotions and general FOMO trickery by phone companies but theyre a necessary evil. Nelli took the time to explain my current plan which had an issue, and he got it worked out with the home office, took the time to break down all of my options since I really wanted to see what was available since we had multiple lines and devices. I had to be clear on it and take notes because I had to explain it to multiple people on our account. Thanks to Nelli for being a professional. I had gone to two other stores and just didn't want to give them my business because of the way they carried themselves and interacted. Everyone at this location was cordial and professional and head and shoulders above other stores in town i went to previously.”
“Hands down the best Verizon experience and customer service in my 15 years of being a Verizon customer. Mayra was the only Verizon associate working. I didn’t feel like a number or that I was being rushed out. Anytime I need to go into a Verizon store, I will be going to this location. Thank you Mayra for the amazing service. I hope your kids are doing great.”
“The staff at this location is what makes it a 5-star review. Many thanks to K. We stopped by during the week and the store was empty. As soon as we walked in, K greeted us and allowed us to let him know why we were there. He did not try to upsell or anything but instead gave us his honest opinion about selecting the best option to save money. He was very genuine. We came in for a usual upgrade but went another route based on K's recommendation. Even though we had to get new phone numbers, the price for the new plan, phone and accessories was VERY affordable. Like i said, he did not try to upsell or push me to pay more than I needed to based on what I was seeking for my family members. He was super friendly and customer service oriented. He was respectable, personable AND honest. He even gave me a heads up about the 1st bill appearing more than what was agreed upon and advised me to just come into the store to get the first billing corrected. And I did just that. I actually waited to write this review to see if everything would go as planned as K had advised.
I came in a few days before the actual payment was due. K wasn't isnt the shop at the time. I believe the other staff member was named Sam (wears glasses, and has semi long hair, well put together as well). Sam was great too! He basically left off where K did for my family and me. I told him what K had advised me the month before and he knew exactly what to do. It was seamless! After Sam fixed whatever needed to be fixed in the system, he directed me to just go home and make the payment online to save an extra $5 if I were to make the payment in store. Like K, Sam went above and beyond!
If you're able to be helped my K or Sam then you're lucky. But based on both individual's performances, I'm sure all the staff that do work there are just as exceptional. Great experience at the W. El Camino Metro PCS location overall.”
“Came from Denver Colorado and my Husband’s phone was not working. Beverly got us in and out with a new phone and transferred everything to the new phone in a fast and timely manner so we could be back on track with our family plans. Thanks for the fast service we thought it was going to take hours.”
“The service was over the top I am very satisfied with the work that they have done I highly recommend this store and employees also highly recommend about getting them a raise cause they well deserve it”
“I had a great experience at Boost Mobile thanks to Amanda! She was incredibly helpful and knowledgeable, answering all my questions with patience and professionalism. It's always a relief to get assistance from someone who really knows what they're doing. I truly appreciated her help and would definitely recommend asking for her if you visit.”
“We’ve been coming here for years because they’re always nice and helpful and stock everything for your phone and tablet and more. Prices are great plus easy access and parking.”
“If you go to AT&T, please ask for Justin. He knows what he is doing. He will get you in and out as quickly as possible. He knows his stuff he is the man to go to. He has all the answers.”
“The service was Great and Efren was so helpful! Not only did he help me pick my phone out he also reset my phone I thought was broken. Thank you Efren for being so patient and helpful”
“This is the only Boost I've gone to for over a year now and i live over an hour away! When i pay my bill i do it online, but when i need a phone i come here. Kavon hooked it up again! ?”
10AM - 8PM
6005 Florin Rd, Sacramento
Mobile Phones
“The guys are all hardworking and professional! The store is very clean and has a very pleasant atmosphere the minute I walk in, George has helped us many times with getting our phones and the manager is always ready to help us with any extra attention and help we need!”
9 AM - 5 PM
2316 Sunrise Boulevard, Rancho Cordova
Mobile Phones
“Was looking to sell my broken iPhone 12. They bought it for as is. I always come back to The Repair Room because I know they will get my devices repaired and also buy them when I’m ready to upgrade.Would definitely recommend their servicesBest in Sacramento!!”
“I swear to tell the truth, the whole truth, nothing but the truth..
I’m not big fan of kiosk in mall , I always believe they are there just to make $$ , But I was wrong on that , I run to Mobile outfitters did good jobs on my phone , price was decent , better than the other store, good quality, and most of all he care about you coming back, ….
More power to these small business and to the you
Young man working there.”
10AM - 7PM
630 Watt Ave, Sacramento
Mobile Phones
“My family and I purchased iPhones and an Apple Watch. Randy helped us at this location and at the Arden Fair location. He was extremely helpful, professional, knowledgeable and patient with us. Him and the rest of the team provided great service to us and those around. I would definitely recommend Verizon!”
10:30AM - 6:30PM
4411 Freeport Blvd, Sacramento
Mobile Phones
“I highly recommend coming to Simply Mobile store on Freeport Blvd , Sacramento. ADIL was very great helping me there. He is all about the really the vey best customer service yiu could find anywhere in Sacramento. He has so much patience . I appreciate him so much!”
“Annette was so helpful and straight forward. I feel like I received real service for the first time in many years with a wireless provider. I have been with Verizon for 15 years and working with Annette was a breath of fresh air. She deserves a raise!”
10AM - 7PM
5604 24th St, Sacramento
Mobile Phones
“Excellent service by Mohammad. Did a wonderful job to helping me get a great plan and very helpful. I will certainly continue to use this service and recommend it to others as well. :)”
“Had a visit to the mobile at the franklin store. Valentina was the young lady who helped me and she really awesome took care of me in no time. It was a pleasure to meet her . Will definitely come back to this store.”
“I had a wonderful experience at AT&T thanks to an amazing employee named J. From the moment I walked in, J was welcoming, professional, and incredibly helpful. They guided me through upgrading my phone, explained all the options clearly, and made sure everything was set up perfectly before I left. J’s patience and attention to detail made the process so easy and stress-free. It’s rare to find that level of customer service these days—thank you, J and AT&T, for going above and beyond!”
“I took my phone to another repair shop in Elk Grove And they fumbled Every task they had I got my phone back took it to these guys they fixed it within 24 hours and they gave me a better price these guys will always have my business thank you”
“This is a really nice boost mobile. I find the employees there to be really nice and helpful. Love the selection of accessories they have and even gave a discount on them because I bought a phone! Overall, a great Boost Mobile location and will be coming again!”
“Haley was very efficient and professional. I was in and out. She was informative. Offered all deals, promotions and info so that I was fully informed during the whole process. Great employees at this store! Thank you again Haley!”
10AM - 7PM
5717 Hillsdale Blvd, Sacramento
Mobile Phones
“I was dreading buying a new phone, but Andrea walked me thru the process and transferred everything so that I was good to go when I walked out. She answered every question without making me feel shamed because I'm older. Andrea was amazing how she juggled customers coming in so that no one had to wait, and she tackled difficult problems with patience and positivity and solved each issue. She is so knowledgeable. This employee deserves a big raise, her excellent customer service gives Cricket a great reputation. Thank you Andrea for the great experience!”
10AM - 6PM
630 K St #110, Sacramento
Mobile Phones
“This place was amazing! I needed a few accessories because I forgot mine at home and needed them for work. Staff got me taken care of! :)
Up the street was another store we went to first. We showed up at the Metro by T-Mobile down the the street at10:30 to look at some accessories. (They were supposed open at 10:00am) Walked up to the entrance and young lady was just opening the front door. We stood and waited for about five minutes looking at her inside the store. We tried to open the front door in hopes to get her attention. She was ignoring us. A good customer service staff person would have turned around said I am sorry I am running late I can help you in a few minutes. We would have been understanding. Nothing.
I am happy we ended up at this location because I do not want to spend my money at the other store! So I am letting everyone know use this store not horrible place down the road!”
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“Jonathan! The store manager is AMAZING. Joshua and Ian(?) were there too and were hospitable, professional and kind. Jonathan really made sure I was happy&taken care of without any of the bad salesman energy you’re usually so used to in these settings. He set me up with my options so I could make the best choice to me. Thanks Jonathan!”