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“Because the service is friendly and helpful here, and the facility is never crowded, I use this post office even though it is not the one closest to me. (There’s something wrong, I suspect, with the management or culture of the post office nearest me. The persons behind the counter there are, in general, notably unfriendly and unhelpful.)”
“Every time I've gone it's been fast, professional, and friendly service. On my most recent trip, the young man that helped in the afternoon provided exceptionally kind service and helped with my mail. Thank you!!”
“I've been coming to this post office for 6 years and all of the employees are so nice! They really do their best to get you in and out quickly and are apologetic if the line is long (through no fault of their own). Happy to call this my local post office!”
“Travis is the man! Customer service at Alhambra is always great, and today I extra appreciated being able to borrow a sharpie to fill out my parcel envelope w/out needing to buy one or use tape. He reminded me to show a QR code if provided one so I don’t have to print a label on paper at home. It’s the little kindnesses, and Alhambra is always a pleasant USPS experience.”
“I love the convenience of the location, the security of my mail, and the guys who work here! I've had a box here for a few years now and it's worth every penny. Thank you Downtown Mail!!”
“Shout out to Henrietta for assisting me with picking up a package marked for delivery a day early! I needed the item one day before it was scheduled to be delivered to my house, gave this location a call, and Henrietta was able to locate my package and allowed me to pick it up at the post office. I really appreciate the service I received. Thanks again!”
“❣️❣️❣️ my business & person PO BOX OFFICE!!! I've been w/them for over 13 yrs & through the staff change as well as staff passing away- this is my favorite post office. I receive ALL my business & personal pkgs, w/out any hiccups. The staff are personable, down to earth & helpful when it comes to any issues.”
“Hours for sales counter/lobby are 8:30am-5pm M-F. PO Box area hours are open longer 6am-10pm everyday. Parking lot is one-way, with the entrance on the west side of the parking lot.”
“I want to say thanks to “Thomas”On 6/21/2024 I spoke with him because I don’t have access to my mail box at the moment and I called to see if I could get all my mail taken out so I could pick it up at the post office, Thomas was so kind to contact the mail guy on that route to take out my mail and deliver it to my door ! Thank you so much Thomas for helping me out and prioritizing my request ! :)”
“Helpful professional and I witnessed great mindful balancing of customer satisfaction while maintaining efficiency. Well-handled by a busy employee with their act together.I think this is the first good review I've ever given the post office. Actually, it's the only review I've ever felt like giving the USPS so well done.”
“Honestly this location works and haven’t encountered any major issues in the past few years, but there are a few hiccups:* Lines get to get long so come at non peak times* Use the self service machine whenever you can so you don’t have to wait for the line* if you are shipping packages like most people waiting in line: print your own labels using pirate ship at home to ship packages and avoid the wait!* I used to worry about my dropped off prepaid package getting stolen but now there is a secured drop off bin in the lobby. Very handy* if you are one of the special people sending registered or certified （had to do that sometimes myself) than I feel very bad for you than you need to wait!”
“If you get lucky, this young lady will be the person behind the counter assisting you.
I’m nearly 70 years old and I can tell you I recognize great customer service when I receive it. I recognize poor customer service when I receive it as well, however I think it’s important to point out when a person exceeds expectations.
Kiele has the innate ability to exceed expectations She does it with a smile on her face and with a positive mental attitude. Her desire to do the right thing is obvious.
As I said, if you get lucky, this young lady will be on duty unavailable for your mailing requirements.”
10AM - 5PM
7250 Elk Grove Florin Rd, Sacramento
Post Offices
“I find the staff here to be so gracious and very productive. They always greet me with a smile and seem to all work well with each other. Absolutely seem understaffed, but I don’t knock this hard working team for that.”
“I had a PO Box here at the Arden Way Post Office for over 30 years. I saw all the changes in this office from a very busy post office with chairs and waiting for your number call a long time ago. They don't do that anymore! The Arden Way Post Office is much quieter now compared to the old days.The employees at the windows are nice now. Of course, don’t expect them to like private companies. But much better than before. I think the job load is lighter than in the old days.My PO Box is the most reliable way to get my mail. Better than those mails sent to my house.”
“I’m only given five stars so it can show on top. The mailman has been stealing my mail since March 21I just left the post office and they gave me mail from June which was three pieces of mail my debit card and my two gift cards from AT&T are still missing and they just give me a phone number I informed them that my cousin found mail on the floor by the broken mailbox that I told the mailman was broken in March and still has not been fixed. AT&T is refusing to replace my gift cards because they don’t believe the issue so now this mailman is able to leave mail wherever he please Whenever he please, and still has a job, I will be contacting a lawyer”
9AM - 4:30PM
4401 Gateway Park Blvd Ste 130, Sacramento
Post Offices
“I visited this USPS location recently. It’s a small post office. There were quite a few people in line, but the staff were friendly, efficient, and handled everything so well. They moved things along quickly, and I was out of there in less than 10 minutes—much faster than I expected. Great experience!”
“I have been using the location at Fulton Ave. for at least 8 years because of an Ebay business I use. I have often been assisted during these 8 years by an African American lady who usually has long well fashioned fingernails. I write this review because I've read many negative reviews about her which I don't understand. My experience over the years with her has been %100 positive. She has spent much time answering questions and offering advice which has been extremely helpful. I have nothing but positive things to say about the service I've enjoyed at this location.”
“Really friendly and helpful staff at the front desk.
I lost my mailbox key and the folks there were really informative and helpful. Really great customer service!”
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“I love my local post office. Especially being able to buy and print labels at home and just drop them off without waiting in line. And when I do need to buy directly, the employees have always been kind and helpful.”