REI is a well-regarded store located at CalExpo, known for its extensive range of outdoor gear and clothing. Customers appreciate the store's organization and cleanliness, along with the friendly and helpful staff. While most employees provide excellent customer service, some customers have noted that the shoe department could improve in attentiveness. Despite occasional stock issues, such as empty shelves for specific backpacking gear, shoppers often find good sales and a solid selection of items, like compression socks. Many customers express a strong preference for this location over other outdoor retailers, citing better inventory and staff support. With a 100% satisfaction guarantee and a focus on outdoor adventures, REI attracts both new outdoor enthusiasts and seasoned pros. The store’s convenient location next to Costco also enhances the shopping experience, making it a favorite destination for outdoor recreation needs.
