“I can’t say enough amazing things about Designers Brass and especially Arlene, the owner. From the very beginning, Arlene made us feel like family — we kept saying over and over that she felt like a cousin we’ve known forever. Her warmth, kindness, and unmatched patience made what could have been a stressful process feel easy, comfortable, and even fun.
We worked with Arlene over multiple days, and she never once made us feel rushed. Instead, she encouraged questions, explained everything clearly, and took the time to go above and beyond — even doing research and work she didn’t have to, not just for us but for others too. She sat through long meetings with us, helped us explore every possible option, and was incredibly honest and transparent every step of the way.
One thing I absolutely have to mention is how insanely fast everything shipped! Arlene got things done practically overnight — it blew our minds how efficient and on top of everything she was. She truly made the entire process seamless from start to finish.
The quality of their products is top-notch, and the care and heart behind this family-owned, woman-owned business is truly rare. I’ve lived in Millbrae for over 30 years, and I’m honestly sad I just now got to meet Arlene — but I’m so grateful I finally did.
Once everything we purchased is installed, I’ll be sure to post pictures of the final result — I can’t wait to show off how beautiful it all turns out.
If you’re looking for exceptional service, high-quality craftsmanship, and a place that truly makes you feel at home, I highly recommend Designers Brass.
Thank you, Arlene, for everything you did for me and my family. We appreciate you more than words can express!!!”
6:00 AM - 9:00 PM
1340 El Camino Real, San Bruno
Hardware Stores
“Tom is amazing! He's super friendly, efficient, and helpful with our asks. Make sure to come to this specific Lowe's instead of the one in SF; worth the drive for the amazing service! I've had a couple purchases and returns here and they always come out to help my family move things in/out carefully.”
“Open until 9pm on Sunday! All other hardware stores were already closed Sunday night at 8pm. I drove from San Mateo to Ace in san Bruno. Ace had what I needed urgently, I got in with 4 minutes before closing. The store team are awesome.I was pleasantly shocked for the fact that this Ace is also a full grocery store.”
“Usually they have what I'm looking for but my last 2 trips there I had no luck but all in all its a good home improvement place. I will continue to shop at lowes.”
“I may be prejudicial here as I have worked for the company for the last 23 years, but I would not have applied if I was not impressed with the quality of customer service and tools that they provided.It is a candy store for any tradesperson or DIYer”