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“Kellyany was just wonderful setting up my and Elaine’s phones yesterday! She was a pleasure working with, explaining and listening to our questions. She spent quite a lot of time with as we didn’t just purchase phone but iPads as well! That manager Frank should be lucky to have an assistant like Kelly, he was hovering around and obviously she felt it. Back off Frank! Kelly is great!? Thanks again”
“I'm giving this store a 5-star because of one of their staff, Jaime. I had an issue with my iPhone not knowing if it can be fixed without going to an Apple Store. I got inside and Jaime immediately asked me if I needed help. I told him what's going on and he patiently tinkered with the device. He explained to me what might be the problem. I was getting worried because we were getting nowhere. Then he told me to go to an Apple Store instead. Nevertheless, he tried another "trick" and lo and behold! My phone was unlocked with my passcode. I really appreciated Jaime's patience & knowledge. But most of all, his tenacity in helping a distraught person...me. This T-Mobile store has an asset in Jaime. I went to the same store 2 years ago and the staff were on their phones and didn't even lift their heads until I greeted them. This time, what a huge difference. Jaime is the best! !”
“? Amazing service!! The assistant manager Hector is super helpful and respectful, he's patient and helped me reset my voicemail PIN, I always come here for any questions that I have and they always help me out.”
“Transferred to T-Mobile from another carrier because they have great rates and like their $40 plan. It's been a few months now and everything is good with my new T-mobile plan and phone ( did I mention I got their special Free iPhone giveaway ) - awesome. Definitely would come back and will like to do their home internet next. Special mention to Jaime, great help and customer service.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“incredible customer service from this store the employees nelly really helps you out with any phone issues you might have and she offers great deals if you need a new phone or even tablet”