Arhaus in San Diego, located at Westfield UTC, offers a unique shopping experience for furniture and home décor. Customers consistently praise the knowledgeable and friendly staff, particularly designers like Kim and Rebecca, who provide excellent assistance throughout the shopping process. Many reviews highlight their ability to understand customer needs, offering personalized design ideas and space planning to enhance home aesthetics. Shoppers have reported positive experiences, noting the beautiful and well-built furniture they have purchased. Kim has been recognized for her effective use of measurements and recommendations to fit specific spaces, while Rebecca is commended for her keen eye and understanding of customer preferences. The team’s dedication to communication and problem-solving is evident, especially in instances where delivery issues arose, as Kim worked diligently to ensure replacements were made. Customers appreciate the showroom's inviting atmosphere and often plan to return for additional furnishings. Although some items require a wait due to custom orders, many feel the wait is worthwhile for the quality and uniqueness of the pieces received. Overall, Arhaus is highly recommended for anyone looking to create a beautifully furnished home with the guidance of talented designers who truly care about customer satisfaction.
From order to delivery, the customer service was excellent. Sarah was extremely helpful and accommodating throughout the process. I’m very satisfied with my experience.
November 2025
Amalia and Rebecca were fantastic. Engaging, knowledgeable, friendly answered questions and helped us order more wonderful furniture from Arhaus. All the things we’ve bought from them have been beautiful, well built and delivered as promised.
October 2025
We bought a mattress from Arhaus about a year ago. We are still loving it. Their showroom in San Diego is beautiful. We will add more furnishings from here in the future. Kim is amazing. Her design ideas were very good and her spacial planning is one of her many core competencies. You’re in good hands with Kim.
