RH San Diego | The Gallery at University Town Center offers a unique shopping experience that feels more like home than a store. The architecturally inspiring design galleries feature artistic installations of furniture, lighting, textiles, and décor, emphasizing balance, symmetry, and perfect proportions. Customers have praised the knowledgeable and patient in-store representatives, highlighting their exceptional service. The installation team is noted for their professionalism, careful handling of products, and thorough cleanup. Many customers express satisfaction with the quality of RH products, such as teak patio sets and the Cloud sofa, which have proven to be durable and stylish. While some items may have longer delivery times, the wait is often deemed worthwhile. Customers also appreciate the personalized service, with staff going above and beyond to assist, including providing samples and following up on orders. RH has been recognized for its outstanding customer service, especially when compared to other luxury furniture retailers. Overall, RH San Diego stands out for its beautiful products and commitment to ensuring a seamless shopping experience.
I used RH on line and had a problem of my own making …and the customer service agent Alexis is and will be why this company is so much better than any I know. I will gratefully a s willingly spend my money in this store. Thank you , Linda
January 2026
The store is beautiful. The staff is great, responsive and helpful. Product quality and delivery has exceeded expectations.
October 2025
Relocated into a beautiful new location on the southeast corner of Westfield UTC
