Cricket Wireless Authorized Retailer is praised for its friendly and helpful staff. Customers highlight staff members like Allen, Orendo, Ricardo, and Sergio for providing excellent service. Allen assisted with adding a new phone line and a new number, while Orendo offered patient and knowledgeable help, especially for older customers needing simpler technology. Ricardo, the manager, was very helpful with issues like stolen phones, and Sergio provided outstanding support, helping a customer get a new iPhone. Customers appreciate the store’s helpfulness, good service, and the fact that Cricket’s network works well everywhere. Overall, the store is recommended for its great customer service and reliable cell phone solutions.