Metro by T-Mobile at 1075 11th Ave offers unbeatable prepaid plans and the latest 5G phones. The friendly staff, including AP and his team, provide excellent customer service, guiding customers through the best prepaid options with unlimited talk, text, and data. Customers praise the dedication of the staff, such as the exceptional service from an unnamed employee who ensured a seamless phone number transfer. Jordan, Gabriel, and Lucy are also highlighted for their attentive and courteous assistance. Elliot C. is also commended for his patience and helpful answers to all questions. Overall, this Metro by T-Mobile location is highly recommended for its outstanding customer service and wide range of prepaid plans and devices.
After fighting with T-Mobile about whether or not my address is able to utilize their 5G WiFi, I was able to obtain the 5G internet Gateway. It works beautifully, despite the fact that T-Mobile said it wouldn't. Don't always believe what they initially tell you.
June 2026
Great service the staff is very knowledgeable i would recommend
May 2026
Brittany at the Downtown San Diego Metro PC Authorized Dealer location was total game changer who saved the day with grace, patie and class. Promote this young lady already! ❤
