The SDCCU Mission Valley Branch is located in the bustling Ikea shopping center. It offers services including Free Checking with eStatements, savings accounts, auto loans, home loan mortgages, onsite financial advisors, cashier's checks, and safe deposit boxes. Reviews note that the bank reps and staff are consistently friendly, professional, respectful, and efficient during face-to-face interactions. The dispute process has been described as a very good experience compared to previous banks. However, there are noted frustrations with the mobile banking app, which frequently gives network error messages and requires multiple attempts to connect. Other negatives include unpredictable closure hours without much notice, long hold times on the phone, and extra overdraft charges. Some ATMs have been removed or do not allow deposits. Overall, while acknowledging these negatives are common to many banks, members report that the friendly staff and positive in-person service make it worth banking with this local branch. The branch is federally insured by NCUA.
5 business days later. STILL NO CARD !!!!!!!!Having to drive to the bank to have access to my money is a royal pain.
February 2024
Eric helped me with my connection to the SDCCU MOBILE APP. If if wasn't for his extensive knowledge of how connections work. I'd still be confused... Thanks Eric!!!
October 2023
The absolute worst, everyone that you call sounds miserable, poor customer service and hidden fees
