Navy Federal Credit Union proudly serves the armed forces, DoD, veterans, and their families. Enjoy great rates, discounts, and award-winning 24/7 member service. Join a credit union that supports the military and understands what it means to serve by visiting the Navy Federal website or one of their 350 branches worldwide. Their Members Are the Mission®, and they are insured by NCUA. Customers have had excellent experiences at Navy Federal Credit Union. An elderly customer's problems were easily solved, and she received personalized attention from a representative named Nico. Another customer was impressed by the quick, efficient, and polite service, as well as the cleanliness of the branch. Brooke, a banker, provided outstanding customer service, demonstrating patience and knowledge, even when the customer arrived late. A customer named Mrs. Williams had a very personal and helpful experience with banker Alan, who was knowledgeable and friendly. Lastly, a customer had a great experience with Gianna, who was friendly, helpful, and patient while assisting the customer's family with savings bonds.