The UPS Store
UPS,
Shipping Centers,
Printing Services,
Mailbox CentersHours:
5965 Village Way e105, San Diego CA 92130 Hours
About The UPS Store
The UPS Store in Pacific Highlands Ranch Village is locally owned and operated. It provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Reviews consistently highlight the best customer service, with staff described as genuinely nice, helpful, professional, and pleasant. They are noted for having a great attitude and giving personal attention. Many customers report outstanding experiences, feeling very well taken care of. Staff are commended for staying calm when busy, patiently helping with tasks like LiveScan fingerprinting even near closing time, and occasionally staying late to assist. The owner is recognized for treating staff with kindness. While most feedback is highly positive, there is a mention of one employee who can seem condescending. Customers frequently give their highest recommendation and state they will definitely use this store for all future needs, appreciating that it goes above and beyond compared to other locations.
Most Recent Reviews
June 2026
I was pleased to know about this location. It's tucked away in the Pacific Highlands Mall and I have overlooked how useful that is. I was also pleased that if you have a return drop off they have a scanner with an easy do-it-yourself method and that saves a lot of time. Grateful.
June 2026
The UPS print shop was very helpful and patient when it came to all of our questions. We were trying to print flyers and posters for my girl scout project when it became closing time. But Raymond was very kind and finished up the final prints.
October 2025
Absolutely fantastic service!
Thank you so very much Masum for all your help!
More Comments(114)
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